@font-face{font-family:Figtree;font-style:normal;font-weight:300 900;font-display:swap;src:url(/marketing/assets/fonts/figtree-latin.woff2) format("woff2")}@font-face{font-family:"Source Serif 4";font-style:normal;font-weight:200 900;font-display:swap;src:url(/marketing/assets/fonts/source-serif-4-latin.woff2) format("woff2")}@font-face{font-family:"Source Serif 4";font-style:italic;font-weight:200 900;font-display:swap;src:url(/marketing/assets/fonts/source-serif-4-italic-latin.woff2) format("woff2")}:root{--finch-sea: #0f6c73;--finch-sea-deep: #0b4a51;--finch-sea-ink: #072e33;--finch-mint: #43d39f;--finch-mint-wash: #e5f8f0;--finch-accent: var(--finch-sea);--finch-accent-strong: var(--finch-sea-deep);--finch-on-accent: #ffffff;--finch-accent-wash: var(--finch-mint-wash);--finch-ink: #10201e;--finch-ink-body: #334945;--finch-ink-soft: #4d625d;--finch-ink-faint: #6a7d78;--finch-bg: #ffffff;--finch-surface: #ffffff;--finch-tint: #f3f8f7;--finch-shell: #e9f1ef;--finch-line: 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var(--finch-sea-deep);--finch-on-accent: #ffffff;--finch-accent-wash: var(--finch-mint-wash);--finch-ink: #10201e;--finch-ink-body: #334945;--finch-ink-soft: #4d625d;--finch-ink-faint: #6a7d78;--finch-bg: #ffffff;--finch-surface: #ffffff;--finch-tint: #f3f8f7;--finch-shell: #e9f1ef;--finch-line: #dbe6e4;--finch-line-strong: rgba(16, 32, 30, .22);--finch-shadow-frame: 0 30px 80px rgba(11, 74, 81, .16), 0 4px 18px rgba(11, 74, 81, .08);--finch-shadow-soft: 0 10px 30px rgba(11, 74, 81, .08);--finch-shadow-pop: 0 12px 28px rgba(11, 74, 81, .24)}[data-bs-theme=dark]{--finch-accent: #4cc9d0;--finch-accent-strong: #79dbe0;--finch-on-accent: #062226;--finch-accent-wash: rgba(67, 211, 159, .12);--finch-ink: #eef5f3;--finch-ink-body: #c3d4d0;--finch-ink-soft: #9db0ab;--finch-ink-faint: #7e918c;--finch-bg: #0c1514;--finch-surface: #122120;--finch-tint: #162624;--finch-shell: #0a1211;--finch-line: rgba(238, 245, 243, .12);--finch-line-strong: rgba(238, 245, 243, .24);--finch-shadow-frame: 0 30px 80px rgba(0, 0, 0, .5), 0 4px 18px rgba(0, 0, 0, .3);--finch-shadow-soft: 0 10px 30px rgba(0, 0, 0, .35);--finch-shadow-pop: 0 12px 28px rgba(0, 0, 0, .5)}:root{--status-open: #25d366;--status-pending: #ffc107;--status-solved: #4a90d9;--color-status-urgent: #dc3545;--color-status-healthy: #198754;--color-status-warning: #ffc107;--color-status-info: #4a90d9;--color-brand-1: #3f7f68;--color-brand-2: #8a6f36;--color-brand-3: #4a6fa5;--color-brand-4: #7a5da8;--color-brand-5: #a85d7e;--color-brand-6: #a05a3c;--color-brand-7: #4f8391;--color-brand-8: #7d5a44;--color-brand-9: #5c6b78;--color-brand-10: #a85454}html[data-bs-theme=dark]{color-scheme:dark}html[data-bs-theme=light]{color-scheme:light}option{background-color:var(--bs-body-bg);color:var(--bs-body-color)}:root{--finch-checkbox-accent: #0f6c73;--finch-checkbox-accent-hover: #0b4a51;--finch-checkbox-border: rgba(100, 116, 139, .52);--finch-checkbox-bg: var(--bs-body-bg);--finch-checkbox-focus: rgba(15, 108, 115, 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var(--finch-line);--inbox-divider-strong: var(--finch-line-strong);--inbox-panel-shadow: 0 18px 50px rgba(0, 0, 0, .28)}[data-bs-theme=light]{--primary-gradient: linear-gradient( 135deg, var(--finch-status-open) 0%, var(--finch-status-open) 100% );--glass-bg: var(--finch-surface);--glass-border: var(--finch-line);--success-glow: rgba(37, 211, 102, .3);--bg-body: var(--finch-bg);--bg-primary: var(--finch-bg);--bg-secondary: var(--finch-surface);--bg-tertiary: var(--finch-tint);--bg-hover: rgba(0, 0, 0, .03);--bg-active: rgba(15, 108, 115, .08);--text-primary: var(--finch-ink);--text-secondary: var(--finch-ink-body);--text-muted: var(--finch-ink-soft);--text-faded: var(--finch-ink-faint);--border-color: var(--finch-line);--border-hover: var(--finch-line-strong);--input-bg: rgba(0, 0, 0, .03);--input-bg-focus: rgba(0, 0, 0, .05);--scrollbar-track: rgba(0, 0, 0, .05);--scrollbar-thumb: rgba(0, 0, 0, .15);--scrollbar-thumb-hover: rgba(0, 0, 0, .25);--card-header-bg: rgba(0, 0, 0, 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.3)}*{box-sizing:border-box}body{background:var(--bg-body);margin:0;min-height:100vh;font-family:var(--finch-font-body);color:var(--text-primary)}#root{min-height:100vh}.glass-nav{background:var(--glass-bg);border-bottom:1px solid var(--glass-border)}.glass-card{background:var(--glass-bg);border:1px solid var(--glass-border);border-radius:16px;overflow:hidden;transition:all .3s ease}.glass-card:hover{border-color:color-mix(in srgb,var(--finch-accent) 30%,transparent);box-shadow:0 8px 32px #0000004d}.card-header{background:var(--card-header-bg);border-bottom:1px solid var(--glass-border);padding:1rem 1.25rem}.surface-page{width:100%;min-height:100%;padding:1.5rem clamp(1rem,2vw,2rem);color:var(--bs-body-color)}.surface-page--narrow{max-width:960px;margin:0 auto}.surface-page--wide{max-width:1180px;margin:0 auto}.surface-page--fluid{max-width:1440px;margin:0 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td.col-actions-sticky{position:sticky;right:0;white-space:nowrap}.surface-table td.col-actions-sticky{z-index:2;background:var(--finch-surface, var(--bs-body-bg));box-shadow:-8px 0 18px #0f172a0f}.surface-table thead th.col-actions-sticky{z-index:6;background:var(--bs-tertiary-bg);box-shadow:-8px 0 18px #0f172a0f}.card:has(>.table){max-height:min(72vh,720px);overflow:auto;scrollbar-gutter:stable}.card:has(>.table)>.table thead th{position:sticky;top:0;z-index:3;background:var(--bs-tertiary-bg)}.surface-table tbody tr:last-child td{border-bottom:0}.surface-table tbody tr:hover td{background:color-mix(in srgb,var(--finch-accent) 4%,transparent)}.surface-toolbar{display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:.75rem;margin-bottom:1rem}.surface-toolbar-group{display:flex;flex-wrap:wrap;align-items:center;gap:.5rem}.surface-empty{padding:2.5rem 1rem;text-align:center;color:var(--bs-secondary-color, var(--text-secondary))}.surface-table td.surface-empty{text-align:center}.surface-empty-icon{display:block;margin-bottom:.75rem;font-size:2rem;opacity:.45}.surface-muted{color:var(--bs-secondary-color, var(--text-secondary))}.surface-code{color:var(--bs-emphasis-color, var(--text-primary));background:var(--bs-tertiary-bg);border:1px solid var(--bs-border-color);border-radius:6px;padding:.1rem .35rem}.surface-action-btn{display:inline-flex;width:2rem;height:2rem;align-items:center;justify-content:center;border:1px solid var(--bs-border-color);border-radius:8px;background:var(--bs-body-bg);color:var(--bs-secondary-color);transition:background-color .15s ease,border-color .15s ease,color .15s ease}.surface-action-btn:hover:not(:disabled){border-color:var(--bs-primary);color:var(--bs-primary);background:var(--bs-tertiary-bg)}.surface-action-btn.is-danger:hover:not(:disabled){border-color:var(--bs-danger);color:var(--bs-danger)}.surface-action-btn:disabled{cursor:not-allowed;opacity:.5}.state-chip{display:inline-flex;align-items:center;min-height:1.45rem;padding:.15rem .55rem;border:1px solid var(--finch-line);border-radius:999px;background:var(--finch-tint);color:var(--finch-ink-soft);font-size:.74rem;font-weight:700;line-height:1.1}.state-chip--on{border-color:color-mix(in srgb,var(--finch-status-open) 45%,transparent);background:color-mix(in srgb,var(--finch-status-open) 14%,transparent);color:var(--finch-ink)}.surface-page .form-control,.surface-page .form-select{border-radius:var(--finch-radius-control, 10px)}.surface-page .btn,.settings-toolbar .btn{--bs-btn-border-radius: var(--finch-radius-control, 10px)}[data-bs-theme=light] .surface-table th,[data-bs-theme=light] .surface-table td{border-bottom-color:#0f172a1f}[data-bs-theme=light] .surface-table tbody tr:hover td{background:#0f172a09}[data-bs-theme=light] .surface-table tbody tr:hover td.col-actions-sticky{background:color-mix(in srgb,#0f172a 3.5%,var(--finch-surface, #fff))}@media(max-width:720px){.surface-page{padding:1rem}.surface-header{flex-direction:column}.surface-actions{width:100%;justify-content:flex-start}}.session-item{padding:1rem 1.25rem;border-bottom:1px solid var(--glass-border);transition:all .2s ease;cursor:pointer}.session-item:hover{background:color-mix(in srgb,var(--finch-accent) 10%,transparent)}.session-item.active{background:color-mix(in srgb,var(--finch-accent) 15%,transparent);border:1px solid color-mix(in srgb,var(--finch-accent) 45%,transparent)}.session-status{width:10px;height:10px;border-radius:50%;display:inline-block;margin-right:8px}.session-status.connected{background:#25d366;box-shadow:0 0 10px var(--success-glow);animation:pulse 2s infinite}.session-status.connecting,.session-status.qr{background:#ffc107;animation:pulse 1s infinite}.session-status.disconnected{background:#dc3545}.qr-container{display:inline-block;padding:1rem;background:#fff;border-radius:16px;box-shadow:0 8px 32px #0000004d}.qr-container img{display:block;max-width:256px;height:auto}.message-log{max-height:300px;overflow-y:auto;font-family:Monaco,Consolas,monospace;font-size:.85rem}.log-entry{padding:.5rem 1rem;border-bottom:1px solid var(--glass-border)}.log-entry.incoming{background:#25d3660d;border:1px solid rgba(37,211,102,.35)}.log-entry.outgoing{background:#007bff0d;border:1px solid rgba(13,110,253,.35)}.log-time{color:var(--text-muted);font-size:.75rem}.rule-item{padding:.75rem 1rem;border-bottom:1px solid var(--glass-border)}.rule-trigger{font-family:Monaco,Consolas,monospace;font-size:.8rem;background:var(--input-bg);padding:.25rem .5rem;border-radius:4px}.form-control,.form-select{background:var(--input-bg);border:1px solid var(--glass-border);color:var(--text-primary);transition:all .2s ease}.form-control:focus,.form-select:focus{background:var(--input-bg-focus);border-color:var(--finch-accent);box-shadow:0 0 0 .25rem color-mix(in srgb,var(--finch-accent) 15%,transparent);color:var(--text-primary)}.form-control::placeholder{color:var(--text-faded)}.form-text{color:var(--text-faded)}.btn-success{background:var(--primary-gradient);border:none;font-weight:500;transition:all .3s ease}.btn-success:hover{transform:translateY(-2px);box-shadow:0 4px 15px var(--success-glow)}.btn-outline-secondary{--bs-btn-color: var(--finch-ink-soft);--bs-btn-border-color: var(--finch-line-strong);--bs-btn-hover-bg: var(--finch-tint);--bs-btn-hover-color: var(--finch-ink);--bs-btn-hover-border-color: var(--finch-line-strong);--bs-btn-active-bg: var(--finch-tint);--bs-btn-active-color: var(--finch-ink);--bs-btn-active-border-color: var(--finch-line-strong);--bs-btn-disabled-color: var(--finch-ink-faint);--bs-btn-disabled-border-color: var(--finch-line)}.badge.bg-secondary{background:#6c757d4d!important}.badge.bg-success{background:var(--primary-gradient)!important}.badge.bg-warning{background:#ffc1074d!important;color:#ffc107}.badge.bg-danger{background:#dc35454d!important;color:#dc3545}.toast{background:var(--glass-bg);border:1px solid var(--glass-border)}.toast-header{background:var(--card-header-bg);border-bottom:1px solid var(--glass-border);color:var(--text-primary)}.toast-body{color:var(--text-secondary)}.modal-content.glass-card{background:var(--modal-bg)}.finch-modal-backdrop{position:fixed;inset:0;width:auto;height:auto;background-color:#00000080;z-index:2050}.finch-modal{position:fixed;inset:0;z-index:2060;overflow-x:hidden;overflow-y:auto}::-webkit-scrollbar{width:8px}::-webkit-scrollbar-track{background:var(--scrollbar-track)}::-webkit-scrollbar-thumb{background:var(--scrollbar-thumb);border-radius:4px}::-webkit-scrollbar-thumb:hover{background:var(--scrollbar-thumb-hover)}@media(max-width:991.98px){main{padding-left:1rem;padding-right:1rem}}.theme-toggle{cursor:pointer;transition:all .2s ease}.theme-toggle:hover{background:var(--bg-hover)}.theme-toggle i{transition:transform .3s ease}.theme-toggle:hover i{transform:rotate(15deg)}[data-bs-theme=light] .sidebar-menu,[data-bs-theme=light] .sidebar-brand-title,[data-bs-theme=light] .sidebar-item,[data-bs-theme=light] .sidebar-section-title,[data-bs-theme=light] .sidebar-item-text{color:var(--text-primary)!important}[data-bs-theme=light] .sidebar-brand-subtitle{color:var(--text-muted)!important}[data-bs-theme=light] .sidebar-item:hover{background:var(--bg-hover)!important;color:var(--text-primary)!important}[data-bs-theme=light] .sidebar-item-badge{background:#00000014!important;color:var(--text-secondary)!important}[data-bs-theme=light] .sidebar-item-badge.primary{background:color-mix(in srgb,var(--finch-accent) 15%,transparent)!important;color:var(--finch-accent)!important}[data-bs-theme=light] .conversation-item,[data-bs-theme=light] .conversation-name,[data-bs-theme=light] .conversation-preview,[data-bs-theme=light] .conversation-date-label,[data-bs-theme=light] .conversation-time,[data-bs-theme=light] .contact-name{color:var(--text-primary)!important}[data-bs-theme=light] .conversation-preview,[data-bs-theme=light] .conversation-date-label,[data-bs-theme=light] 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input[type=tel]:focus,[data-bs-theme=light] input[type=url]:focus,[data-bs-theme=light] input[type=number]:focus,[data-bs-theme=light] textarea:focus{background:var(--input-bg-focus)!important;border-color:var(--finch-accent)!important;color:var(--text-primary)!important}[data-bs-theme=light] .form-control::placeholder,[data-bs-theme=light] input::placeholder,[data-bs-theme=light] textarea::placeholder{color:var(--text-muted)!important}[data-bs-theme=light] .badge,[data-bs-theme=light] .btn-secondary{background:var(--btn-secondary-bg)!important;color:var(--btn-secondary-color)!important;border-color:var(--btn-secondary-border)!important}[data-bs-theme=light] .modal-content,[data-bs-theme=light] .modal-header,[data-bs-theme=light] .modal-body,[data-bs-theme=light] .modal-footer,[data-bs-theme=light] .modal-title{background-color:var(--bg-secondary)!important;color:var(--text-primary)!important}[data-bs-theme=light] .modal-header,[data-bs-theme=light] 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.message-bubble.incoming,[data-bs-theme=light] .message-incoming{background:#0000000d!important;color:var(--text-primary)!important}[data-bs-theme=light] .message-bubble.outgoing,[data-bs-theme=light] .message-outgoing{background:#43d39f29!important;color:var(--text-primary)!important}[data-bs-theme=light] .chat-message.system .message-bubble,[data-bs-theme=light] .message-bubble.system{color:var(--text-secondary)!important}[data-bs-theme=light] .dropdown-toggle,[data-bs-theme=light] #assignedDropdownBtn,[data-bs-theme=light] #statusDropdownBtn,[data-bs-theme=light] #priorityDropdownBtn,[data-bs-theme=light] .chat-header .dropdown-toggle{background:var(--bg-secondary)!important;border:1px solid var(--border-color)!important;color:var(--text-primary)!important}[data-bs-theme=light] .dropdown-toggle:hover,[data-bs-theme=light] .chat-header .dropdown-toggle:hover{background:var(--bg-hover)!important;border-color:var(--border-hover)!important}[data-bs-theme=light] .bi:not(button .bi,.btn 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.tickets-layout{transform:scale(var(--finch-app-zoom));transform-origin:top left}}}.tickets-layout.inbox-shell-active{gap:14px;padding:14px;background:var(--inbox-shell-bg)}.inbox-workspace{position:relative;display:flex;flex:1;min-width:0;min-height:0;height:100%;overflow:hidden}.inbox-panel{min-height:0;overflow:hidden;background:var(--inbox-panel-bg);border:1px solid var(--inbox-panel-border);border-radius:18px;box-shadow:var(--inbox-panel-shadow)}.inbox-conversation-panel{flex:0 0 360px;min-width:320px;max-width:390px;margin-right:14px;transition:flex-basis .18s ease,margin .18s ease,border-radius .18s ease}.inbox-chat-panel{display:flex;flex:1 1 auto;min-width:0}.tickets-layout.inbox-shell-active .sidebar-menu{width:264px;min-width:264px;background:var(--inbox-sidebar-bg);border:1px solid var(--inbox-panel-border);border-radius:18px;box-shadow:var(--inbox-panel-shadow)}.settings-main-panel{display:flex;flex:1 1 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span{color:var(--text-muted);font-size:.72rem;font-weight:700;letter-spacing:.08em;text-transform:uppercase}.tickets-layout.inbox-shell-active .detail-sidebar-titleblock strong{color:var(--text-primary);font-size:1rem;line-height:1.2}.tickets-layout.inbox-shell-active .detail-close-btn{display:inline-flex;width:34px;height:34px;align-items:center;justify-content:center;flex:0 0 auto;border:1px solid rgba(148,163,184,.16);border-radius:10px;background:#ffffff0a}.tickets-layout.inbox-shell-active .detail-profile-card{position:relative;overflow:hidden;margin:12px 12px 10px;padding:13px;border:1px solid rgba(148,163,184,.14);border-radius:16px;background:linear-gradient(135deg,color-mix(in srgb,var(--detail-accent, var(--finch-accent)) 16%,transparent),transparent 44%),linear-gradient(180deg,#ffffff0b,#ffffff05);box-shadow:inset 0 1px #ffffff0b,0 14px 34px #00000024}.tickets-layout.inbox-shell-active .detail-profile-glow{position:absolute;right:-86px;bottom:-88px;width:184px;height:184px;border-radius:999px;background:radial-gradient(circle,color-mix(in srgb,var(--detail-accent, var(--finch-accent)) 48%,transparent),transparent 68%);opacity:.2;pointer-events:none}.tickets-layout.inbox-shell-active .detail-profile-card>:not(.detail-profile-glow){position:relative;z-index:1}.tickets-layout.inbox-shell-active .detail-profile-topline{display:flex;min-width:0;align-items:center;gap:11px}.tickets-layout.inbox-shell-active .detail-profile-avatar{display:inline-flex;width:44px;height:44px;align-items:center;justify-content:center;flex:0 0 auto;border:1px solid color-mix(in srgb,var(--detail-accent, var(--finch-accent)) 44%,rgba(255,255,255,.12));border-radius:999px;background:radial-gradient(circle at 30% 20%,rgba(255,255,255,.2),transparent 34%),color-mix(in srgb,var(--detail-accent, var(--finch-accent)) 46%,#172033);color:var(--text-primary);font-weight:800;letter-spacing:0;box-shadow:0 10px 22px color-mix(in srgb,var(--detail-accent, var(--finch-accent)) 22%,transparent)}.tickets-layout.inbox-shell-active .detail-profile-main{min-width:0;flex:1 1 auto}.tickets-layout.inbox-shell-active .detail-profile-name-row,.tickets-layout.inbox-shell-active .detail-profile-name-edit{display:flex;min-width:0;align-items:center;gap:6px}.tickets-layout.inbox-shell-active .detail-profile-main h3{flex:0 1 auto;min-width:0;margin:0;overflow:hidden;color:var(--text-primary);font-size:1rem;line-height:1.2;text-overflow:ellipsis;white-space:nowrap}.tickets-layout.inbox-shell-active .detail-profile-name-action{display:inline-flex;width:24px;height:24px;align-items:center;justify-content:center;flex:0 0 auto;border:1px solid transparent;border-radius:8px;background:transparent;color:var(--text-muted);font-size:.75rem;opacity:.76;transition:background-color .14s ease,border-color .14s ease,color .14s ease,opacity .14s ease}.tickets-layout.inbox-shell-active .detail-profile-name-action:hover,.tickets-layout.inbox-shell-active .detail-profile-name-action:focus-visible{border-color:color-mix(in srgb,var(--finch-accent) 24%,transparent);background:color-mix(in srgb,var(--finch-accent) 10%,transparent);color:#5ee68a;opacity:1}.tickets-layout.inbox-shell-active .detail-profile-name-action.cancel:hover,.tickets-layout.inbox-shell-active .detail-profile-name-action.cancel:focus-visible{border-color:#f871713d;background:#f871711c;color:#fca5a5}.tickets-layout.inbox-shell-active .detail-profile-name-input{min-width:0;height:28px;flex:1 1 auto;border:1px solid color-mix(in srgb,var(--finch-accent) 25%,transparent);border-radius:9px;background:#02061738;color:var(--text-primary);font-size:.92rem;font-weight:800;line-height:1;padding:4px 8px}.tickets-layout.inbox-shell-active .detail-profile-name-input:focus{border-color:color-mix(in srgb,var(--finch-accent) 58%,transparent);box-shadow:0 0 0 3px color-mix(in srgb,var(--finch-accent) 12%,transparent);outline:0}.tickets-layout.inbox-shell-active .detail-profile-main p{margin:3px 0 0;overflow:hidden;color:var(--text-muted);font-size:.78rem;line-height:1.3;text-overflow:ellipsis;white-space:nowrap}.tickets-layout.inbox-shell-active .detail-profile-meta{display:flex;flex-wrap:wrap;gap:7px;margin-top:10px}.tickets-layout.inbox-shell-active .detail-status-pill,.tickets-layout.inbox-shell-active .detail-priority-pill{display:inline-flex;min-height:22px;align-items:center;gap:6px;border-radius:999px;padding:4px 8px;font-size:.68rem;font-weight:600;line-height:1}.tickets-layout.inbox-shell-active .detail-status-pill i,.tickets-layout.inbox-shell-active .detail-priority-pill i{font-size:.54rem}.tickets-layout.inbox-shell-active .detail-status-pill.open{border:1px solid rgba(37,211,102,.28);background:#25d3661f;color:#4ade80}.tickets-layout.inbox-shell-active .detail-status-pill.pending{border:1px solid rgba(245,158,11,.3);background:#f59e0b1f;color:#fbbf24}.tickets-layout.inbox-shell-active .detail-status-pill.solved,.tickets-layout.inbox-shell-active .detail-status-pill.resolved{border:1px solid rgba(59,130,246,.3);background:#3b82f61f;color:#93c5fd}.tickets-layout.inbox-shell-active .detail-priority-pill.normal{border:1px solid rgba(99,102,241,.26);background:#6366f11f;color:#a5b4fc}.tickets-layout.inbox-shell-active .detail-priority-pill.high{border:1px solid rgba(245,158,11,.3);background:#f59e0b21;color:#fbbf24}.tickets-layout.inbox-shell-active .detail-priority-pill.urgent{border:1px solid rgba(248,113,113,.34);background:#f8717124;color:#fca5a5}[data-bs-theme=light] .tickets-layout.inbox-shell-active .detail-status-pill.open{color:#15803d}[data-bs-theme=light] .tickets-layout.inbox-shell-active .detail-status-pill.pending{color:#b45309}[data-bs-theme=light] .tickets-layout.inbox-shell-active .detail-status-pill.solved,[data-bs-theme=light] .tickets-layout.inbox-shell-active 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8px;color:var(--text-muted);font-size:.78rem;font-weight:800}.tickets-layout.inbox-shell-active .detail-tab.active{background:linear-gradient(90deg,color-mix(in srgb,var(--finch-accent) 24%,transparent),color-mix(in srgb,var(--finch-accent) 10%,transparent)),color-mix(in srgb,var(--finch-accent) 8%,transparent);color:#5ee68a;box-shadow:inset 0 0 0 1px color-mix(in srgb,var(--finch-accent) 23%,transparent),0 8px 22px color-mix(in srgb,var(--finch-accent) 8%,transparent)}.tickets-layout.inbox-shell-active .detail-tab.active:after{content:none}.tickets-layout.inbox-shell-active .detail-tab-content{padding:0 12px 15px}.tickets-layout.inbox-shell-active .detail-panel-section,.tickets-layout.inbox-shell-active .detail-notes-container,.tickets-layout.inbox-shell-active .detail-note-item,.tickets-layout.inbox-shell-active .detail-task-item{border:1px solid rgba(148,163,184,.11);border-radius:15px;background:#ffffff06;box-shadow:inset 0 1px #ffffff06}.tickets-layout.inbox-shell-active 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.sidebar-account-menu-error{padding:0 8px 6px 35px;color:var(--bs-danger);font-size:.72rem}.tickets-layout.inbox-shell-active .sidebar-brand-icon{width:34px;height:34px;border-radius:0;background:transparent;box-shadow:none}.tickets-layout.inbox-shell-active .sidebar-brand-logo{display:block;width:30px;height:30px;object-fit:contain}.tickets-layout.inbox-shell-active .sidebar-brand-text{min-width:0}.tickets-layout.inbox-shell-active .sidebar-brand-title{font-size:.95rem;line-height:1.15}.tickets-layout.inbox-shell-active .sidebar-brand-subtitle{max-width:172px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:var(--text-muted)}.tickets-layout.inbox-shell-active .sidebar-compose-cta{padding:0;margin:0}.tickets-layout.inbox-shell-active .sidebar-quick-actions{display:grid;grid-template-columns:minmax(0,1fr) 40px;gap:8px;align-items:stretch}.tickets-layout.inbox-shell-active .sidebar-quick-actions.notifications-only{grid-template-columns:1fr}.tickets-layout.inbox-shell-active .sidebar-compose-button{min-height:38px;border:0;border-radius:11px;font-size:.84rem;font-weight:700;box-shadow:0 10px 28px #0f6c7338}.tickets-layout.inbox-shell-active .sidebar-compose-button i{color:currentcolor!important;font-size:.78rem;line-height:1;opacity:.95}.notification-center{position:relative}.notification-bell-button{position:relative;display:grid;width:40px;height:38px;place-items:center;border:1px solid var(--inbox-panel-border, rgba(148, 163, 184, .2));border-radius:11px;background:#ffffff0d;color:var(--text-secondary, #cbd5e1);box-shadow:inset 0 1px #ffffff0a;transition:border-color .15s ease,background-color .15s ease,color .15s ease,transform .15s ease}.notification-bell-button:hover,.notification-bell-button.active{border-color:color-mix(in srgb,var(--finch-accent) 36%,transparent);background:color-mix(in srgb,var(--finch-accent) 11%,transparent);color:#36f19d;transform:translateY(-1px)}.notification-count-badge{position:absolute;top:-6px;right:-6px;min-width:18px;height:18px;padding:0 5px;border:2px solid var(--inbox-sidebar-bg, #0e1723);border-radius:999px;background:#ef4444;color:#fff;font-size:.63rem;font-weight:800;line-height:14px;text-align:center}.notification-popover{position:absolute;top:calc(100% + 10px);left:0;z-index:80;width:min(372px,calc(100vw - 36px));max-height:min(620px,calc(100vh - 96px));overflow:hidden;border:1px solid var(--inbox-panel-border, rgba(148, 163, 184, .2));border-radius:16px;background:#111a24fa;box-shadow:0 24px 64px #0000006b,inset 0 1px #ffffff0d}.notification-popover-header{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;padding:14px 14px 10px;border-bottom:1px solid rgba(148,163,184,.12)}.notification-popover-header h3{margin:0;color:var(--text-primary, #f8fafc);font-size:.96rem;line-height:1.2}.notification-popover-header p{margin:3px 0 0;color:var(--text-muted, #94a3b8);font-size:.75rem}.notification-mark-all{border:0;background:transparent;color:#36f19d;font-size:.74rem;font-weight:800}.notification-tabs{display:grid;grid-template-columns:1fr 1fr;gap:6px;padding:10px 12px}.notification-tabs button{min-height:30px;border:1px solid transparent;border-radius:10px;background:transparent;color:var(--text-muted, #94a3b8);font-size:.76rem;font-weight:800}.notification-tabs button.active{border-color:color-mix(in srgb,var(--finch-accent) 26%,transparent);background:color-mix(in srgb,var(--finch-accent) 16%,transparent);color:var(--finch-accent)}.notification-list{max-height:min(504px,calc(100vh - 220px));overflow:auto;padding:0 8px 10px}.notification-item{position:relative;display:grid;width:100%;grid-template-columns:34px minmax(0,1fr) 10px;gap:10px;align-items:start;padding:10px 8px;border:0;border-radius:12px;background:transparent;color:var(--text-primary, #f8fafc);text-align:left}.notification-item:hover{background:#94a3b81a}.notification-item.unread{background:linear-gradient(90deg,#25d36621,#25d3660a)}.notification-item-icon{display:grid;width:32px;height:32px;place-items:center;border-radius:11px;background:#25d36621;color:#36f19d}.notification-item-copy{display:flex;min-width:0;flex-direction:column;gap:3px}.notification-item-copy strong,.notification-item-copy span,.notification-item-copy small{overflow:hidden;text-overflow:ellipsis}.notification-item-copy strong{color:var(--text-primary, #f8fafc);font-size:.82rem;line-height:1.25}.notification-item-copy span{color:var(--text-secondary, #cbd5e1);font-size:.75rem;line-height:1.35}.notification-item-copy small,.notification-item-kicker{color:var(--text-muted, #94a3b8)!important;font-size:.68rem!important;font-weight:700}.notification-unread-dot{width:8px;height:8px;margin-top:12px;border-radius:999px;background:#ef4444}.notification-empty{width:100%;padding:24px 14px;border:0;background:transparent;color:var(--text-muted, #94a3b8);font-size:.82rem;text-align:center}.notification-empty.retry{cursor:pointer;color:#36f19d}[data-bs-theme=light] .notification-bell-button{border-color:#0f172a1a;background:#ffffffe6;color:#475569;box-shadow:0 6px 18px #0f172a14,inset 0 1px #ffffffe6}[data-bs-theme=light] .notification-bell-button:hover,[data-bs-theme=light] .notification-bell-button.active{border-color:#22c55e47;background:#dcfce7db;color:#16a34a}[data-bs-theme=light] .notification-count-badge{border-color:#f8fafc}[data-bs-theme=light] .notification-popover{border-color:#0f172a1a;background:#fffffffa;box-shadow:0 24px 64px #0f172a29,inset 0 1px #ffffffe6}[data-bs-theme=light] .notification-popover-header{border-bottom-color:#0f172a14}[data-bs-theme=light] .notification-tabs button.active{border-color:color-mix(in srgb,var(--finch-accent) 24%,transparent);background:color-mix(in srgb,var(--finch-accent) 10%,transparent);color:var(--finch-accent)}[data-bs-theme=light] .notification-item:hover{background:#0f172a0b}[data-bs-theme=light] .notification-item.unread{background:linear-gradient(90deg,#dcfce7f2,#f0fdf4b3)}[data-bs-theme=light] .notification-item-icon{background:#22c55e21;color:#16a34a}@media(max-width:767.98px){.notification-popover{position:fixed;top:auto;right:max(12px,env(safe-area-inset-right));bottom:max(12px,env(safe-area-inset-bottom));left:max(12px,env(safe-area-inset-left));width:auto;max-height:min(76vh,620px);border-radius:18px}.notification-list{max-height:calc(76vh - 118px)}}.tickets-layout.inbox-shell-active .sidebar-section{padding:4px 0;margin:0}.tickets-layout.inbox-shell-active .sidebar-views-nav{width:100%}.tickets-layout.inbox-shell-active .sidebar-views-row{min-height:36px;margin:2px 0;padding:8px 10px;border-radius:11px}.tickets-layout.inbox-shell-active .sidebar-numbers-filter{width:calc(100% - 4px);margin:2px 2px 6px}.tickets-layout.inbox-shell-active .sidebar-numbers-empty{padding:6px 10px}.tickets-layout.inbox-shell-active .sidebar-section+.sidebar-section{border-top:1px solid rgba(148,163,184,.09);padding-top:10px}.tickets-layout.inbox-shell-active .sidebar-section-title,.tickets-layout.inbox-shell-active .sidebar-subsection-header{padding:8px 9px 6px;font-size:.64rem;font-weight:800;letter-spacing:.08em;color:var(--text-faded)}.tickets-layout.inbox-shell-active .sidebar-item,.tickets-layout.inbox-shell-active .sidebar-settings-toggle{min-height:36px;margin:2px 0;padding:8px 10px;border-left:0;border-radius:11px;color:var(--text-secondary);transition:background-color .15s ease,color .15s ease,transform .15s ease,box-shadow .15s ease}.tickets-layout.inbox-shell-active .sidebar-item:hover,.tickets-layout.inbox-shell-active .sidebar-settings-toggle:hover{background:#94a3b81a;color:var(--text-primary);transform:translate(1px)}.tickets-layout.inbox-shell-active .sidebar-item.active{background:color-mix(in srgb,var(--finch-accent) 16%,transparent);color:var(--finch-accent);font-weight:600}.tickets-layout.inbox-shell-active .sidebar-item i,.tickets-layout.inbox-shell-active .sidebar-settings-toggle i{width:18px;min-width:18px;color:currentColor;font-size:.92rem;opacity:.9}.tickets-layout.inbox-shell-active .sidebar-item-text{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.tickets-layout.inbox-shell-active .sidebar-item-badge{min-width:24px;height:21px;margin-left:auto;padding:0 8px;border-radius:999px;background:#94a3b826;color:var(--text-secondary);font-size:.72rem;font-weight:700;line-height:21px;text-align:center}.tickets-layout.inbox-shell-active .sidebar-item.active .sidebar-item-badge{background:color-mix(in srgb,var(--finch-accent) 20%,transparent);color:var(--finch-accent)}.tickets-layout.inbox-shell-active .sidebar-account-section{margin-top:8px;padding-top:10px;border-top:1px solid rgba(148,163,184,.12)}.tickets-layout.inbox-shell-active .sidebar-account-section .sidebar-settings-toggle{min-height:32px;padding-inline:9px;color:var(--text-muted);font-size:.72rem;font-weight:800;text-transform:uppercase;letter-spacing:.07em}.tickets-layout.inbox-shell-active .sidebar-settings-hub-link{font-weight:700}.tickets-layout.inbox-shell-active .sidebar-settings-nudge-dot{width:8px;height:8px;margin-left:auto;border-radius:999px;background:var(--bs-warning);box-shadow:0 0 0 3px #f59e0b24}.tickets-layout.inbox-shell-active .sidebar-subsection{margin:4px 0 0;padding:4px 0;border-radius:12px;background:#ffffff05}[data-bs-theme=light] .tickets-layout.inbox-shell-active .sidebar-menu{background:radial-gradient(circle at 12% 0%,rgba(13,148,136,.08),transparent 30%),linear-gradient(180deg,rgba(15,23,42,.025),transparent 20%),var(--inbox-sidebar-bg)}[data-bs-theme=light] .tickets-layout.inbox-shell-active .sidebar-brand{border-color:var(--inbox-divider);background:#0f172a06;box-shadow:inset 0 1px #ffffffb3}[data-bs-theme=light] .tickets-layout.inbox-shell-active .sidebar-section+.sidebar-section,[data-bs-theme=light] .tickets-layout.inbox-shell-active .sidebar-account-section{border-top-color:var(--inbox-divider)}[data-bs-theme=light] .tickets-layout.inbox-shell-active .sidebar-brand-button:hover,[data-bs-theme=light] .tickets-layout.inbox-shell-active .sidebar-brand-button.open{background:#0d94880e;border-color:#0d948833}[data-bs-theme=light] .tickets-layout.inbox-shell-active .sidebar-account-popover{background:#fffffffa;box-shadow:0 22px 54px #0f172a24,inset 0 1px #fffc}[data-bs-theme=light] .tickets-layout.inbox-shell-active .sidebar-account-menu-item:hover,[data-bs-theme=light] .tickets-layout.inbox-shell-active .sidebar-item:hover,[data-bs-theme=light] .tickets-layout.inbox-shell-active .sidebar-settings-toggle:hover{background:#0f172a0e}[data-bs-theme=light] .tickets-layout.inbox-shell-active .sidebar-item.active{background:color-mix(in srgb,var(--finch-accent) 10%,transparent);font-weight:600}[data-bs-theme=light] .tickets-layout.inbox-shell-active .sidebar-item.active,[data-bs-theme=light] .tickets-layout.inbox-shell-active .sidebar-item.active .sidebar-item-text{color:var(--finch-accent)!important}[data-bs-theme=light] .tickets-layout.inbox-shell-active .sidebar-item.active .sidebar-item-badge{background:#4cc9d021;color:var(--finch-accent)}.sidebar-menu{width:285px;min-width:285px;background:var(--bg-tertiary);border-right:1px solid var(--glass-border);display:flex;flex-direction:column}.sidebar-scroll-region{display:flex;flex-direction:column;flex:1 1 auto;min-height:0;overflow-y:auto;overflow-x:hidden;scrollbar-width:thin}.sidebar-scroll-region::-webkit-scrollbar{width:6px}.sidebar-scroll-region .sidebar-section-title{position:sticky;top:0;z-index:2;background:var(--bg-tertiary)}.sidebar-account-section{flex-shrink:0}.sidebar-numbers-filter{display:block;width:calc(100% - 2.5rem);margin:2px 1.25rem 6px;padding:.35rem .6rem;font-size:.8rem;color:var(--text-primary);background:#94a3b814;border:1px solid var(--glass-border);border-radius:8px}.sidebar-numbers-filter::placeholder{color:var(--text-muted)}.sidebar-numbers-filter:focus{outline:2px solid var(--finch-accent);outline-offset:-1px}.sidebar-numbers-empty{padding:.4rem 1.25rem;font-size:.8rem;color:var(--text-muted)}.sidebar-numbers-more{display:flex;align-items:center;width:100%;color:var(--text-muted);font-size:.82rem;gap:6px}.sidebar-numbers-more i{font-size:.7rem}.sidebar-brand{padding:1rem 1.25rem;border-bottom:1px solid var(--glass-border);display:flex;align-items:center;gap:.75rem}.sidebar-brand-icon{width:36px;height:36px;border-radius:0;background:transparent;display:flex;align-items:center;justify-content:center;color:var(--text-primary);font-size:1.1rem}.sidebar-brand-text{display:flex;flex-direction:column}.sidebar-brand-title{font-weight:700;font-size:.95rem;color:var(--text-primary)}.sidebar-brand-subtitle{font-size:.7rem;color:#ffffff80}.sidebar-selector{padding:.75rem 1rem;margin:.5rem .75rem;background:#ffffff0d;border:1px solid var(--glass-border);border-radius:8px;display:flex;align-items:center;gap:.5rem;color:var(--text-primary);cursor:pointer;transition:all .2s ease}.sidebar-selector:hover{background:#ffffff14}.sidebar-selector i{color:#fff9}.sidebar-selector span{flex:1;font-size:.85rem;font-weight:500}.sidebar-instance{padding:.5rem 1rem;margin:0 .75rem .5rem;display:flex;align-items:center;gap:.5rem;color:#ffffffb3;font-size:.85rem}.sidebar-instance i{color:#fff6}.sidebar-dropdown{padding:.5rem 1rem;margin:0 .75rem .75rem;background:#ffffff0d;border:1px solid var(--glass-border);border-radius:8px;display:flex;align-items:center;justify-content:space-between;color:var(--text-primary);font-size:.85rem;cursor:pointer}.sidebar-section{padding:.25rem 0}.sidebar-subsection{margin-top:.75rem}.sidebar-subsection-header{padding:.25rem .75rem;font-size:.7rem;font-weight:600;letter-spacing:.05em;text-transform:uppercase;color:var(--text-muted, #6c757d)}.breadcrumbs{padding:.5rem 1.25rem;border-bottom:1px solid var(--glass-border, rgba(0, 0, 0, .08));background:var(--bg-secondary, transparent)}.breadcrumbs-list{margin:0;padding:0;list-style:none;display:flex;flex-wrap:wrap;align-items:center;gap:.25rem;font-size:.85rem}.breadcrumbs-item{display:inline-flex;align-items:center;gap:.25rem}.breadcrumbs-link{color:var(--text-muted, #6c757d);text-decoration:none;transition:color .15s ease}.breadcrumbs-link:hover,.breadcrumbs-link:focus-visible{color:var(--bs-link-color, #2bcaa0);text-decoration:underline}.breadcrumbs-current{color:var(--text-body, inherit);font-weight:500}.breadcrumbs-separator{color:var(--text-muted, #6c757d);opacity:.6;-webkit-user-select:none;user-select:none}.settings-home-page{display:flex;width:100%;max-width:1180px;margin:0 auto;padding:1.35rem clamp(1rem,2vw,2rem) 2rem;flex-direction:column;gap:1.35rem;color:var(--bs-body-color)}.settings-home-header h1{margin:0 0 .35rem;color:var(--finch-ink);font-size:1.45rem;font-weight:700;letter-spacing:0}.settings-home-header p{max-width:72ch;margin:0;color:var(--finch-ink-soft)!important;font-size:.9rem;line-height:1.45}.settings-home-group{margin:0}.settings-home-group-heading{margin:0 0 .75rem;color:var(--bs-secondary-color, #6c757d);font-size:.75rem;font-weight:800;letter-spacing:.5px;text-transform:uppercase}.settings-home-card-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(260px,1fr));gap:.75rem}.settings-home-card{display:flex;align-items:flex-start;gap:.75rem;padding:1rem;border:1px solid var(--inbox-panel-border, var(--bs-border-color));border-radius:8px;background:var(--inbox-panel-raised-bg, var(--bs-body-bg));color:var(--bs-body-color, inherit);box-shadow:0 10px 28px #0f172a0f;text-decoration:none;transition:border-color .15s ease,background-color .15s ease,box-shadow .15s ease,transform .15s ease}[data-bs-theme=light] .settings-home-card{border-color:var(--inbox-divider);box-shadow:0 10px 30px #0f172a14}.settings-home-card:hover,.settings-home-card:focus-visible{border-color:var(--finch-accent);background:var(--bs-tertiary-bg, rgba(0, 0, 0, .03));box-shadow:0 14px 34px #0f172a1a;color:var(--bs-body-color, inherit);text-decoration:none;transform:translateY(-1px)}.settings-home-card:focus-visible{outline:2px solid var(--finch-accent);outline-offset:2px}.settings-home-card-icon{flex-shrink:0;font-size:1.25rem;line-height:1;color:var(--finch-accent);margin-top:.15rem}.settings-home-card-body{display:flex;flex-direction:column;gap:.25rem;min-width:0}.settings-home-card-title{display:inline-flex;align-items:center;gap:7px;font-size:.95rem;font-weight:600;color:var(--finch-ink)}.settings-home-card-nudge{width:8px;height:8px;border-radius:999px;background:var(--bs-warning);box-shadow:0 0 0 3px #f59e0b24}.settings-home-card-description{font-size:.825rem;color:var(--finch-ink-soft);line-height:1.35}.cookie-consent-banner{position:fixed;right:1.5rem;bottom:1.5rem;left:1.5rem;z-index:1050;max-width:28rem}.onboarding-main-panel{background:var(--inbox-panel-bg, var(--bs-body-bg))}.onboarding-page{display:flex;width:100%;max-width:1180px;margin:0 auto;padding:1.35rem clamp(1rem,2vw,2rem) 2rem;flex-direction:column;gap:1rem;color:var(--bs-body-color)}.onboarding-header{display:flex;align-items:flex-start;justify-content:space-between;gap:1rem;padding-bottom:.25rem}.onboarding-header-main{min-width:0}.onboarding-eyebrow{margin:0 0 .35rem;color:var(--bs-primary, #2bcaa0);font-size:.75rem;font-weight:800;letter-spacing:.5px;text-transform:uppercase}.onboarding-header h1{margin:0;color:var(--bs-emphasis-color, var(--text-primary));font-size:1.55rem;font-weight:750;letter-spacing:0}.onboarding-header p:not(.onboarding-eyebrow){max-width:70ch;margin:.45rem 0 0;color:var(--bs-secondary-color, var(--text-secondary));font-size:.92rem;line-height:1.5}.onboarding-header-actions{display:flex;flex-wrap:wrap;justify-content:flex-end;gap:.5rem}.onboarding-mobile-title{font-size:.95rem;font-weight:600}.onboarding-warning{margin:0}.onboarding-metrics{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:.75rem}.onboarding-metric{display:flex;min-width:0;min-height:92px;padding:.9rem 1rem;border:1px solid var(--inbox-panel-border, var(--bs-border-color));border-radius:8px;background:var(--inbox-panel-raised-bg, var(--bs-body-bg));flex-direction:column;justify-content:center;gap:.2rem}.onboarding-metric span{color:var(--bs-secondary-color, #6c757d);font-size:.72rem;font-weight:800;letter-spacing:.45px;text-transform:uppercase}.onboarding-metric strong{overflow-wrap:anywhere;color:var(--bs-emphasis-color, var(--text-primary));font-size:1.2rem;font-weight:750;line-height:1.2}.onboarding-metric small{color:var(--bs-secondary-color, #6c757d);font-size:.8rem}.onboarding-paths{display:flex;flex-direction:column;gap:.75rem}.onboarding-paths-heading{display:flex;align-items:flex-end;justify-content:space-between;gap:1rem}.onboarding-paths-heading h2{margin:0;color:var(--bs-emphasis-color, var(--text-primary));font-size:1.08rem;font-weight:750;letter-spacing:0}.onboarding-paths-heading p:not(.onboarding-eyebrow){max-width:72ch;margin:.35rem 0 0;color:var(--bs-secondary-color, var(--text-secondary));font-size:.86rem;line-height:1.45}.onboarding-path-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:.75rem}.onboarding-path-card{display:flex;min-width:0;min-height:286px;padding:1rem;border:1px solid var(--inbox-panel-border, var(--bs-border-color));border-radius:8px;background:var(--inbox-panel-raised-bg, var(--bs-body-bg));box-shadow:0 10px 28px #0f172a0d;flex-direction:column;gap:.75rem}[data-bs-theme=light] .onboarding-path-card{border-color:var(--inbox-divider)}.onboarding-path-title{display:flex;min-width:0;align-items:flex-start;gap:.75rem}.onboarding-path-icon{display:inline-flex;width:2.25rem;height:2.25rem;flex:0 0 2.25rem;align-items:center;justify-content:center;border-radius:8px;background:var(--bs-tertiary-bg, rgba(43, 202, 160, .12));color:var(--bs-primary, #2bcaa0);font-size:1.05rem}.onboarding-path-tag{display:inline-flex;margin-bottom:.25rem;color:var(--bs-primary, #2bcaa0);font-size:.72rem;font-weight:800;letter-spacing:.4px;text-transform:uppercase}.onboarding-path-card h3{margin:0;color:var(--bs-emphasis-color, var(--text-primary));font-size:1rem;font-weight:740;letter-spacing:0;line-height:1.25}.onboarding-path-card p{margin:0;color:var(--bs-secondary-color, var(--text-secondary));font-size:.86rem;line-height:1.45}.onboarding-path-list{display:flex;margin:0;padding-left:1.1rem;flex:1 1 auto;flex-direction:column;gap:.38rem;color:var(--bs-secondary-color, var(--text-secondary));font-size:.84rem;line-height:1.4}.onboarding-path-card .btn{align-self:flex-start}.onboarding-first-action{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:.5rem}.onboarding-first-action-item{display:flex;min-width:0;min-height:54px;align-items:center;gap:.5rem;padding:.65rem .75rem;border:1px solid var(--inbox-panel-border, var(--bs-border-color));border-radius:8px;background:var(--bs-tertiary-bg, rgba(108, 117, 125, .08));color:var(--bs-secondary-color, var(--text-secondary));font-size:.8rem;line-height:1.25}.onboarding-first-action-item strong{display:inline-flex;width:1.45rem;height:1.45rem;flex:0 0 1.45rem;align-items:center;justify-content:center;border-radius:999px;background:var(--bs-primary, #2bcaa0);color:var(--bs-body-bg, #fff);font-size:.76rem;font-weight:800}.onboarding-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(280px,1fr));gap:.75rem}.onboarding-owner-section{display:flex;flex-direction:column;gap:.75rem}.onboarding-dashboard-widget{display:flex;flex-direction:column;gap:.9rem;padding:1rem;border:1px solid var(--inbox-panel-border, var(--bs-border-color));border-radius:8px;background:var(--inbox-panel-raised-bg, var(--bs-body-bg));box-shadow:0 10px 28px #0f172a0f}[data-bs-theme=light] .onboarding-dashboard-widget{border-color:var(--inbox-divider)}.onboarding-dashboard-heading{display:flex;align-items:flex-start;justify-content:space-between;gap:1rem}.onboarding-dashboard-heading h2{margin:0;color:var(--bs-emphasis-color, var(--text-primary));font-size:1.08rem;font-weight:750;letter-spacing:0}.onboarding-dashboard-heading p:not(.onboarding-eyebrow){max-width:70ch;margin:.35rem 0 0;color:var(--bs-secondary-color, 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.conversation-title-row{display:flex;align-items:center;gap:8px;min-width:0}.tickets-layout.inbox-shell-active .conversation-header h5{font-size:1.08rem;font-weight:800;line-height:1.15;letter-spacing:0}.tickets-layout.inbox-shell-active .conversation-header-actions{gap:8px;min-width:0}.tickets-layout.inbox-shell-active .conversation-header-actions>button,.tickets-layout.inbox-shell-active .conversation-header-actions [data-testid=number-filter-bar]{min-height:38px;border-color:#94a3b833;border-radius:12px;background:#ffffff0e;color:var(--text-secondary);box-shadow:inset 0 1px #ffffff0a}.tickets-layout.inbox-shell-active .conversation-header-actions [data-testid=number-filter-bar]{max-width:158px;padding-inline:10px}.tickets-layout.inbox-shell-active .conversation-header-actions [data-testid=number-filter-bar] span{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.tickets-layout.inbox-shell-active 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.conversation-allnumbers-name{font-size:.9rem;font-weight:900;line-height:1.1}.tickets-layout.inbox-shell-active .conversation-item--all-numbers .conversation-allnumbers-preview{min-height:18px;line-height:1.18}.tickets-layout.inbox-shell-active .conversation-item--all-numbers .conversation-preview-text{display:block}.tickets-layout.inbox-shell-active .conversation-item--all-numbers .conversation-time-stack{min-width:0}.tickets-layout.inbox-shell-active .conversation-item--all-numbers .conversation-date-label{max-width:62px}.tickets-layout.inbox-shell-active .conversation-item--all-numbers .conversation-time{display:block;max-width:62px;overflow:hidden;text-overflow:ellipsis}@media(max-width:1279.98px)and (min-width:992px){.tickets-layout.inbox-shell-active .conversation-item--all-numbers{grid-template-columns:18px 40px minmax(0,1fr) 56px}.tickets-layout.inbox-shell-active .conversation-allnumbers-meta-row{grid-template-columns:minmax(0,1fr) minmax(0,88px) 58px;column-gap:5px}.tickets-layout.inbox-shell-active .conversation-allnumbers-meta-row.has-no-account{grid-template-columns:minmax(0,1fr) 58px}.tickets-layout.inbox-shell-active .conversation-label-summary{max-width:58px;padding-inline:6px}}.tickets-layout.inbox-shell-active .bulk-toolbar{margin:0 10px 8px;border:1px solid rgba(148,163,184,.14)!important;border-radius:14px;background:#ffffff0e!important;min-height:36px;transition:border-color .16s ease,background-color .16s ease,opacity .16s ease}.tickets-layout.inbox-shell-active .bulk-toolbar.is-idle{border-color:#94a3b81a!important;background:#ffffff09!important}.bulk-select-all-hint{margin:0;color:var(--text-muted);font-size:.76rem;cursor:pointer;-webkit-user-select:none;user-select:none}.tickets-layout.inbox-shell-active .bulk-selection-summary{display:inline-flex;min-width:66px;align-items:center;gap:5px;color:var(--text-secondary)!important;font-size:.76rem;font-weight:800;white-space:nowrap}.tickets-layout.inbox-shell-active .bulk-selection-number{display:inline-flex;min-width:20px;height:20px;align-items:center;justify-content:center;border-radius:999px;background:color-mix(in srgb,var(--finch-accent) 14%,transparent);color:var(--finch-accent);font-size:.72rem}.tickets-layout.inbox-shell-active .bulk-toolbar.is-idle .bulk-selection-number{background:#94a3b81a;color:var(--text-muted)}.tickets-layout.inbox-shell-active .bulk-toolbar.is-idle .bulk-selection-word{color:var(--text-muted)}.tickets-layout.inbox-shell-active .bulk-toolbar-actions{align-items:center}.tickets-layout.inbox-shell-active .bulk-toolbar-icon-button{display:inline-flex;width:34px;height:34px;align-items:center;justify-content:center;flex:0 0 34px;padding:0;border:1px solid rgba(148,163,184,.22);border-radius:10px;background:#0f172a57;color:#e2e8f0e6;box-shadow:inset 0 1px #ffffff0f}.tickets-layout.inbox-shell-active .bulk-toolbar-icon-button:disabled,.tickets-layout.inbox-shell-active .bulk-toolbar-status-menu-button:disabled{opacity:.42;cursor:default;transform:none}.tickets-layout.inbox-shell-active .bulk-toolbar-icon-button:hover,.tickets-layout.inbox-shell-active .bulk-toolbar-icon-button:focus-visible{border-color:color-mix(in srgb,var(--finch-accent) 32%,transparent);background:color-mix(in srgb,var(--finch-accent) 12%,transparent);color:#22c55e}.tickets-layout.inbox-shell-active .bulk-cancel-icon-button:hover,.tickets-layout.inbox-shell-active .bulk-cancel-icon-button:focus-visible{border-color:#f8717147;background:#f871711f;color:#f87171}.tickets-layout.inbox-shell-active .bulk-status-action-wrap{position:relative}.tickets-layout.inbox-shell-active .bulk-toolbar-status-menu-button{display:inline-flex;height:34px;align-items:center;gap:5px;padding:0 10px;border:1px solid color-mix(in srgb,var(--finch-accent) 26%,transparent);border-radius:10px;background:color-mix(in srgb,var(--finch-accent) 14%,transparent);color:#22c55e;font-size:.78rem;font-weight:800}.tickets-layout.inbox-shell-active .bulk-toolbar-status-menu-button:hover,.tickets-layout.inbox-shell-active .bulk-toolbar-status-menu-button:focus-visible{border-color:color-mix(in srgb,var(--finch-accent) 42%,transparent);background:color-mix(in srgb,var(--finch-accent) 20%,transparent);color:var(--finch-accent)}.tickets-layout.inbox-shell-active .bulk-status-menu-chevron{font-size:.68rem}.tickets-layout.inbox-shell-active .bulk-status-menu{position:absolute;top:calc(100% + 6px);right:0;z-index:30;min-width:128px;padding:6px;border:1px solid rgba(148,163,184,.2);border-radius:10px;background:#0f172af5;box-shadow:0 18px 36px #0f172a52,inset 0 1px #ffffff0f}.tickets-layout.inbox-shell-active .bulk-status-menu-item{display:flex;width:100%;align-items:center;gap:8px;padding:8px 9px;border:0;border-radius:8px;background:transparent;color:#e2e8f0eb;font-size:.82rem;font-weight:800;text-align:left}.tickets-layout.inbox-shell-active .bulk-status-menu-item:hover,.tickets-layout.inbox-shell-active .bulk-status-menu-item:focus-visible{background:color-mix(in srgb,var(--finch-accent) 14%,transparent);color:var(--finch-accent);outline:none}[data-bs-theme=light] .tickets-layout.inbox-shell-active .conversation-list{background:radial-gradient(circle at 22% 0%,rgba(13,148,136,.07),transparent 26%),linear-gradient(180deg,rgba(15,23,42,.02),transparent 18%),var(--inbox-panel-bg)}[data-bs-theme=light] .tickets-layout.inbox-shell-active .conversation-toolbar{border-color:var(--inbox-divider);background:radial-gradient(circle at 18% 0%,rgba(13,148,136,.08),transparent 34%),linear-gradient(180deg,#fffffff5,#f8fafce6),#fff;box-shadow:0 10px 24px #0f172a14,inset 0 1px #ffffffdb}[data-bs-theme=light] .tickets-layout.inbox-shell-active .bulk-toolbar{border-color:var(--inbox-divider-strong)!important;background:#fffffff0!important;box-shadow:0 10px 24px #0f172a12}[data-bs-theme=light] .tickets-layout.inbox-shell-active .bulk-toolbar.is-idle{border-color:#94a3b82e!important;background:#ffffffc7!important;box-shadow:0 6px 16px #0f172a0b}[data-bs-theme=light] .tickets-layout.inbox-shell-active .bulk-selection-summary{color:#334155!important}[data-bs-theme=light] .tickets-layout.inbox-shell-active .bulk-selection-number{background:#0d94881f;color:#087f5b}[data-bs-theme=light] .tickets-layout.inbox-shell-active .bulk-toolbar.is-idle .bulk-selection-number{background:#64748b1a;color:#64748b}[data-bs-theme=light] .tickets-layout.inbox-shell-active .bulk-toolbar-icon-button{border-color:#64748b3d;background:#fff;color:#334155;box-shadow:0 6px 14px #0f172a14}[data-bs-theme=light] .tickets-layout.inbox-shell-active .bulk-toolbar-icon-button:hover,[data-bs-theme=light] .tickets-layout.inbox-shell-active .bulk-toolbar-icon-button:focus-visible{border-color:#0d948847;background:#f0fdfaf5;color:#0f766e}[data-bs-theme=light] .tickets-layout.inbox-shell-active .bulk-cancel-icon-button:hover,[data-bs-theme=light] .tickets-layout.inbox-shell-active .bulk-cancel-icon-button:focus-visible{border-color:#dc262642;background:#fef2f2fa;color:#dc2626}[data-bs-theme=light] .tickets-layout.inbox-shell-active .bulk-toolbar-status-menu-button{border-color:#0596693d;background:color-mix(in srgb,var(--finch-accent) 10%,transparent);color:var(--finch-accent);box-shadow:0 6px 14px #0f172a0f}[data-bs-theme=light] .tickets-layout.inbox-shell-active .bulk-toolbar-status-menu-button:hover,[data-bs-theme=light] .tickets-layout.inbox-shell-active .bulk-toolbar-status-menu-button:focus-visible{border-color:#0596695c;background:#bbf7d0e6;color:#065f46}[data-bs-theme=light] .tickets-layout.inbox-shell-active .bulk-status-menu{border-color:#94a3b842;background:#fffffffa;box-shadow:0 18px 36px #0f172a29}[data-bs-theme=light] .tickets-layout.inbox-shell-active .bulk-status-menu-item{color:#334155}[data-bs-theme=light] .tickets-layout.inbox-shell-active .bulk-status-menu-item:hover,[data-bs-theme=light] .tickets-layout.inbox-shell-active .bulk-status-menu-item:focus-visible{background:color-mix(in srgb,var(--finch-accent) 6%,transparent);color:var(--finch-accent)}[data-bs-theme=light] .tickets-layout.inbox-shell-active .conversation-header-actions>button,[data-bs-theme=light] .tickets-layout.inbox-shell-active .conversation-header-actions [data-testid=number-filter-bar]{border-color:var(--inbox-divider);background:#ffffffe0;color:#475569}[data-bs-theme=light] .tickets-layout.inbox-shell-active .conversation-header-actions>button:hover,[data-bs-theme=light] .tickets-layout.inbox-shell-active .conversation-header-actions [data-testid=number-filter-bar]:hover{border-color:#0d948847;background:#f0fdfae6;color:#0f172a}[data-bs-theme=light] .tickets-layout.inbox-shell-active .conversation-search input{border-color:var(--inbox-divider);background:#ffffffeb}[data-bs-theme=light] .tickets-layout.inbox-shell-active .conversation-search input:focus{border-color:#0d94886b;background:#fff}[data-bs-theme=light] .conversation-search-clear-button:hover,[data-bs-theme=light] .conversation-search-clear-button:focus-visible{background:#0f172a0f}[data-bs-theme=light] .tickets-layout.inbox-shell-active .conversation-active-filter-chip{border-color:#0d94883d;background:color-mix(in srgb,var(--finch-accent) 10%,transparent);color:var(--finch-accent)}[data-bs-theme=light] .tickets-layout.inbox-shell-active .conversation-clear-filters{border-color:var(--inbox-divider);background:#ffffffd6;color:#475569}[data-bs-theme=light] .tickets-layout.inbox-shell-active .conversation-filter-count{border-color:#fff}[data-bs-theme=light] .tickets-layout.inbox-shell-active .conversation-filter-dropdown{border-color:var(--inbox-divider-strong);background:#fff;color:#0f172a;box-shadow:0 18px 46px #0f172a2e,inset 0 1px #fffffff0}[data-bs-theme=light] .tickets-layout.inbox-shell-active .conversation-filter-dropdown .custom-radio{border-color:#64748b80;background:#fff}[data-bs-theme=light] .tickets-layout.inbox-shell-active .conversation-filter-dropdown .custom-radio:checked{border-color:#16a34a;background:#22c55e29}[data-bs-theme=light] .tickets-layout.inbox-shell-active .conversation-filter-dropdown .custom-radio:checked:before{background-color:#16a34a}[data-bs-theme=light] .tickets-layout.inbox-shell-active .conversation-filter-dropdown .filter-tabs{border-color:var(--inbox-divider);background:#eef3f8}[data-bs-theme=light] .tickets-layout.inbox-shell-active .conversation-filter-dropdown .filter-tab{color:#64748b}[data-bs-theme=light] .tickets-layout.inbox-shell-active .conversation-filter-dropdown .filter-tab:hover{background:#ffffffb8;color:#0f172a}[data-bs-theme=light] .tickets-layout.inbox-shell-active .conversation-filter-dropdown .filter-tab.active{background:radial-gradient(circle at 50% 0%,rgba(13,148,136,.18),transparent 74%),#ccfbf1b8;color:var(--finch-accent);box-shadow:inset 0 0 0 1px #0d94882e}[data-bs-theme=light] .tickets-layout.inbox-shell-active .conversation-filter-dropdown .filter-section+.filter-section{border-top-color:var(--inbox-divider)!important}[data-bs-theme=light] .tickets-layout.inbox-shell-active .conversation-filter-footer{border-top-color:var(--inbox-divider);background:#f8fafc}[data-bs-theme=light] .tickets-layout.inbox-shell-active .conversation-filter-footer .filter-reset-button{border-color:var(--inbox-divider);background:#fff;color:#475569}[data-bs-theme=light] .tickets-layout.inbox-shell-active .conversation-filter-footer .filter-reset-button:not(:disabled):hover{border-color:#0d948847;background:#f0fdfaf0;color:#0f172a}[data-bs-theme=light] .tickets-layout.inbox-shell-active .conversation-item{background:#ffffffc7!important;border-color:var(--inbox-divider)!important;box-shadow:0 8px 22px #0f172a0f,inset 0 1px #ffffffb8}[data-bs-theme=light] .tickets-layout.inbox-shell-active .conversation-item:hover{background:#fffffffa!important;border-color:#0d948833!important}[data-bs-theme=light] .tickets-layout.inbox-shell-active .conversation-item.active{background:linear-gradient(90deg,#d1fae5f5,#f0fdfafa 58%),#fff!important;border-color:#0d948861!important;box-shadow:0 12px 26px #0f172a14,inset 0 0 0 1px #14b8a629,inset 0 1px #fffc;color:#0f172a!important}[data-bs-theme=light] .tickets-layout.inbox-shell-active .conversation-item.active:before{background:transparent;box-shadow:none}[data-bs-theme=light] .tickets-layout.inbox-shell-active .conversation-item.unread .conversation-name,[data-bs-theme=light] .tickets-layout.inbox-shell-active .conversation-item.active .conversation-name{color:var(--finch-ink)!important}[data-bs-theme=light] .tickets-layout.inbox-shell-active .conversation-item.unread .conversation-preview,[data-bs-theme=light] .tickets-layout.inbox-shell-active .conversation-item.active .conversation-preview{color:var(--finch-ink-body)!important}[data-bs-theme=light] .tickets-layout.inbox-shell-active .conversation-date-label,[data-bs-theme=light] .tickets-layout.inbox-shell-active .conversation-time{color:var(--finch-ink-soft)!important}[data-bs-theme=light] .tickets-layout.inbox-shell-active .conversation-item.active .conversation-time,[data-bs-theme=light] .tickets-layout.inbox-shell-active .conversation-item.active .conversation-date-label{color:#64748b!important}[data-bs-theme=light] .tickets-layout.inbox-shell-active .conversation-item.unread .conversation-time,[data-bs-theme=light] .tickets-layout.inbox-shell-active .conversation-item.unread .conversation-date-label{color:var(--finch-ink-body)!important}[data-bs-theme=light] .tickets-layout.inbox-shell-active .conversation-item.sla-breached{border-color:#ef44446b!important;box-shadow:0 10px 24px #7f1d1d14,inset 0 0 0 1px #ef444447,inset 0 1px #ffffffb8}[data-bs-theme=light] .tickets-layout.inbox-shell-active .conversation-item.sla-breached.active{border-color:#ef44449e!important;box-shadow:0 12px 30px #7f1d1d1f,inset 0 0 0 1px #ef444475,inset 0 1px #ffffffb8}[data-bs-theme=light] .tickets-layout.inbox-shell-active .conversation-assignee-name,[data-bs-theme=light] .tickets-layout.inbox-shell-active .conversation-label-summary{border-color:#94a3b838;background:#ffffffeb;color:#475569}[data-bs-theme=light] .tickets-layout.inbox-shell-active .conversation-account-pill{border-color:color-mix(in srgb,var(--conversation-account-color, var(--finch-accent)) 24%,transparent);background:color-mix(in srgb,var(--conversation-account-color, var(--finch-accent)) 8%,transparent);color:color-mix(in srgb,var(--conversation-account-color, var(--finch-accent)) 72%,#10201e)}[data-bs-theme=light] .tickets-layout.inbox-shell-active .conversation-assignee-name.is-unassigned,[data-bs-theme=light] .tickets-layout.inbox-shell-active .conversation-label-summary.is-empty{color:#94a3b8}[data-bs-theme=light] .tickets-layout.inbox-shell-active .conversation-account-icon{color:color-mix(in srgb,var(--conversation-account-color, var(--finch-accent)) 72%,#10201e)}[data-bs-theme=light] .tickets-layout.inbox-shell-active .conversation-label-popover{border-color:#94a3b83d;background:#fffffffa;box-shadow:0 14px 32px #0f172a24;color:#0f172a}[data-bs-theme=light] .tickets-layout.inbox-shell-active .tag-instance-whatsapp{border-color:#05966938;background:#d1fae5d1;color:#087f5b}[data-bs-theme=light] .tickets-layout.inbox-shell-active .conversation-tag.tag-general,[data-bs-theme=light] .tickets-layout.inbox-shell-active .conversation-tag.tag-demo-support{border-color:#4f46e533;background:#e0e7ffd1;color:#4338ca}[data-bs-theme=light] .tickets-layout.inbox-shell-active .conversation-tag.tag-demo-sales{border-color:#0d948838;background:#ccfbf1d1;color:#0f766e}[data-bs-theme=light] .tickets-layout.inbox-shell-active .conversation-tag.tag-vip{border-color:#7e22ce33;background:#f3e8ffdb;color:#7e22ce}[data-bs-theme=light] .tickets-layout.inbox-shell-active .conversation-tag.tag-system-bug,[data-bs-theme=light] .tickets-layout.inbox-shell-active .conversation-tag.tag-priority-2,[data-bs-theme=light] .tickets-layout.inbox-shell-active .conversation-tag.tag-urgent,[data-bs-theme=light] .tickets-layout.inbox-shell-active .conversation-tag.tag-bouncer-direct{border-color:#dc26266b;background:#fee2e2f5;color:#b91c1c;font-weight:850;box-shadow:inset 0 0 0 1px #ffffff80}[data-bs-theme=light] .tickets-layout.inbox-shell-active .conversation-tag.tag-priority-0{border-color:#2563eb2e;background:#dbeafed1;color:#1d4ed8}[data-bs-theme=light] .tickets-layout.inbox-shell-active .conversation-tag.tag-priority-1{border-color:#d977066b;background:#fef3c7fa;color:#92400e;font-weight:850;box-shadow:inset 0 0 0 1px #ffffff8a}[data-bs-theme=light] .tickets-layout.inbox-shell-active .conversation-tag.tag-overflow-count{border-color:#64748b2e;background:#f1f5f9eb;color:#475569}[data-bs-theme=light] .tickets-layout.inbox-shell-active .conversation-avatar-channel-badge{border-color:var(--inbox-panel-bg);background:#fff}[data-bs-theme=light] .tickets-layout.inbox-shell-active .chat-window-countdown.bg-success{border-color:#0596693d;background:#25d36629!important;color:#047857!important}[data-bs-theme=light] .tickets-layout.inbox-shell-active .chat-window-countdown.bg-danger{border-color:#dc26263d;background:#f8717124!important;color:#dc2626!important}[data-bs-theme=light] .tickets-layout.inbox-shell-active .chat-window-category.bg-info{border-color:#0284c73d;background:#38bdf829!important;color:#0284c7!important}.sla-badge{font-size:.65rem;padding:.1rem .35rem;border-radius:4px;font-weight:500;display:flex;align-items:center;gap:.15rem}.sla-warning{background:#ffc10726;color:#ffc107}.sla-danger{background:#dc354526;color:#dc3545}.chat-area{flex:1;display:flex;flex-direction:column;background:var(--bg-primary)}.chat-area-empty{align-items:center;justify-content:center}.chat-empty-hints{display:flex;flex-wrap:wrap;justify-content:center;gap:8px 22px;margin-top:18px;color:var(--finch-ink-soft);font-size:.85rem}.chat-empty-hints kbd{display:inline-block;min-width:22px;padding:2px 6px;margin-right:4px;border:1px solid var(--finch-line-strong);border-bottom-width:2px;border-radius:6px;background:var(--finch-tint);color:var(--finch-ink);font-size:.78rem;line-height:1.3;text-align:center}.chat-empty-help{display:inline-block;margin-top:14px;color:var(--finch-accent);font-size:.85rem;font-weight:600;text-decoration:none}.chat-empty-help:hover{color:var(--finch-accent-strong);text-decoration:underline}.chat-header{padding:.875rem 1.25rem;border-bottom:1px solid var(--glass-border);display:flex;justify-content:space-between;align-items:center;background:var(--bg-secondary)}.chat-header-left{display:flex;align-items:center;gap:.75rem}.chat-header-avatar{width:40px;height:40px;border-radius:50%;background:linear-gradient(135deg,#667eea,#764ba2);display:flex;align-items:center;justify-content:center;font-weight:600;font-size:.9rem;color:var(--text-primary)}.chat-header-info h6{margin:0;font-weight:600;font-size:.95rem}.chat-header-info small{color:#ffffff80;font-size:.8rem}.chat-header-actions{display:flex;gap:.5rem}.chat-header-actions button{background:transparent;border:none;color:#fff9;padding:.5rem;font-size:1.1rem;transition:all .2s ease;border-radius:8px}.chat-header-actions button:hover{background:#ffffff1a;color:var(--text-primary)}.header-dropdown{display:flex;align-items:center}.header-dropdown .dropdown-toggle{display:flex;align-items:center;gap:.35rem;background:#ffffff0d;border:1px solid rgba(255,255,255,.1);color:#ffffffb3;padding:.4rem .75rem;font-size:.8rem;border-radius:6px;cursor:pointer;transition:all .2s ease}.header-dropdown .dropdown-toggle:hover{background:#ffffff1a;color:var(--text-primary)}.header-dropdown .dropdown-toggle:after{margin-left:.35rem;font-size:.65rem}.header-dropdown .dropdown-toggle i{font-size:.9rem}.header-dropdown .dropdown-toggle span{font-weight:500}.header-dropdown .status-value,.header-dropdown .priority-value{color:#25d366;font-weight:600}.header-dropdown .dropdown-menu{background:#1a1d21;border:1px solid rgba(255,255,255,.1);border-radius:8px;padding:.5rem 0;min-width:150px;box-shadow:0 8px 24px #0006}.header-dropdown .dropdown-item{color:#fffc;padding:.5rem 1rem;display:flex;align-items:center;gap:.5rem;font-size:.85rem;transition:all .15s ease}.header-dropdown .dropdown-item:hover{background:color-mix(in srgb,var(--finch-accent) 15%,transparent);color:var(--text-primary)}.header-dropdown .dropdown-item i{font-size:1rem;width:20px;text-align:center}.chat-messages{flex:1;overflow-y:auto;padding:1rem 2rem;display:flex;flex-direction:column;gap:.5rem}.chat-date-divider{display:flex;align-items:center;justify-content:center;margin:1.5rem 0;position:relative;width:100%}.chat-date-divider:before,.chat-date-divider:after{content:"";flex:1;height:1px;background:linear-gradient(90deg,transparent,rgba(74,144,217,.5),transparent)}.chat-date-divider span{background:var(--bg-tertiary);padding:.25rem 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.chat-header-subtitle{overflow:hidden;color:var(--text-muted);font-size:.78rem;font-weight:600;text-overflow:ellipsis;white-space:nowrap}.tickets-layout.inbox-shell-active .chat-header-name--copyable,.tickets-layout.inbox-shell-active .chat-header-subtitle--copyable{overflow:visible}.tickets-layout.inbox-shell-active .chat-header-copy-phone-wrap{position:relative;display:inline-flex;min-width:0;max-width:100%;align-items:center}.tickets-layout.inbox-shell-active .chat-header-copy-phone{min-width:0;max-width:100%;padding:0;overflow:hidden;border:0;background:transparent;color:inherit;cursor:pointer;font:inherit;font-weight:inherit;line-height:inherit;text-align:left;text-overflow:ellipsis;white-space:nowrap;transition:color .12s ease,text-decoration-color .12s ease}.tickets-layout.inbox-shell-active .chat-header-copy-phone:hover{color:var(--brand-primary, 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.chat-header-meta-row{margin-top:2px}.tickets-layout.inbox-shell-active .cross-thread-pill{z-index:90}.tickets-layout.inbox-shell-active .cross-thread-toggle{border-radius:7px}.cross-thread-menu{z-index:2600;max-width:min(320px,calc(100vw - 16px));padding:6px;border:1px solid var(--border-color);border-radius:12px;background:var(--bg-secondary);box-shadow:0 18px 42px #0f172a2e}.cross-thread-menu .cross-thread-menu-item{min-height:36px;border-radius:9px;color:var(--text-secondary)!important;cursor:pointer;font-weight:700}.cross-thread-menu .cross-thread-menu-item:hover,.cross-thread-menu .cross-thread-menu-item:focus{background:color-mix(in srgb,var(--finch-accent) 12%,transparent);color:var(--text-primary)!important}.cross-thread-menu-date{max-width:7.5rem}.tickets-layout.inbox-shell-active .chat-header .badge{display:inline-flex;min-height:20px;align-items:center;justify-content:center;border-radius:999px;font-weight:800;line-height:1;margin:0!important;padding:4px 8px}.tickets-layout.inbox-shell-active .chat-window-countdown,.tickets-layout.inbox-shell-active .chat-window-category{font-size:.68rem;letter-spacing:0}.tickets-layout.inbox-shell-active .chat-window-countdown.bg-success{border:1px solid rgba(37,211,102,.26);background:#25d36624!important;color:#22c55e!important}.tickets-layout.inbox-shell-active .chat-window-countdown.bg-danger{border:1px solid rgba(248,113,113,.28);background:#f8717124!important;color:#f87171!important}.tickets-layout.inbox-shell-active .chat-window-category.bg-info{border:1px solid rgba(56,189,248,.3);background:#38bdf829!important;color:#38bdf8!important}.tickets-layout.inbox-shell-active .chat-header-actions{justify-content:flex-end;gap:8px!important;padding-left:12px;row-gap:6px}.tickets-layout.inbox-shell-active .chat-header-actions .action-icon-btn,.tickets-layout.inbox-shell-active .header-dropdown .dropdown-toggle{min-height:38px;border:1px solid rgba(148,163,184,.18);border-radius:12px;background:linear-gradient(180deg,#ffffff13,#ffffff09),#0f172a42;color:var(--text-secondary);box-shadow:inset 0 1px #ffffff0d,0 8px 18px #0000001f;transition:border-color .16s ease,background .16s ease,color .16s ease,box-shadow .16s ease,transform .16s ease}.tickets-layout.inbox-shell-active .chat-header-actions .action-icon-btn{display:inline-flex!important;align-items:center;justify-content:center;flex:0 0 auto;width:40px;padding:0;line-height:1;vertical-align:middle}.tickets-layout.inbox-shell-active .chat-header-actions .action-icon-btn>i{display:inline-flex;align-items:center;justify-content:center;line-height:1}.tickets-layout.inbox-shell-active .header-dropdown .dropdown-toggle{max-width:176px;padding:0 12px;white-space:nowrap}.tickets-layout.inbox-shell-active .header-control-toggle{justify-content:center;gap:8px;font-size:.8rem;font-weight:800}.tickets-layout.inbox-shell-active .header-status-control 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em-emoji-picker{width:100%;max-width:100%}.message-reaction-option{display:inline-flex;align-items:center;justify-content:center;width:30px;height:30px;padding:0;border:0;border-radius:999px;background:transparent;color:inherit;font-family:"Segoe UI Emoji","Apple Color Emoji","Noto Color Emoji",sans-serif;font-size:1.18rem;line-height:1;cursor:pointer}.message-reaction-option:hover,.message-reaction-option:focus-visible{background:#ffffff1f;outline:none}.message-reaction-more-btn{margin-left:2px;border-left:1px solid rgba(148,163,184,.18);color:#e5e7eb;font-size:.95rem}.message-reaction-more-btn i{color:inherit!important}.tickets-layout.inbox-shell-active .chat-message.system .message-content-wrapper{flex:0 1 auto;max-width:min(76%,760px);align-items:center}.tickets-layout.inbox-shell-active .chat-message.system .message-bubble{width:auto;max-width:100%;margin-inline:auto;padding:8px 13px;border:1px solid rgba(148,163,184,.13);border-radius:999px;background:#ffffff0e;color:var(--text-muted);font-size:.78rem}.system-collapse-row{display:flex;justify-content:center}.system-collapse-pill{display:inline-flex;align-items:center;gap:6px;padding:8px 13px;border:1px solid rgba(148,163,184,.2);border-radius:999px;background:#ffffff0e;color:var(--finch-accent);font-size:.78rem;font-weight:600;cursor:pointer;transition:background-color .15s ease}.system-collapse-pill:hover{background:color-mix(in srgb,var(--finch-accent) 12%,transparent)}.system-collapse-pill i{font-size:.7rem}[data-bs-theme=light] .system-collapse-pill{border-color:#0f172a1f;background:#0f172a08}.tickets-layout.inbox-shell-active .chat-broadcast-marker{padding:.55rem 0 .35rem;color:var(--text-muted);font-size:.78rem}.tickets-layout.inbox-shell-active .chat-broadcast-marker-title{color:var(--finch-accent)}[data-bs-theme=light] .tickets-layout.inbox-shell-active .chat-broadcast-marker-title{color:#00a884}[data-bs-theme=light] .tickets-layout.inbox-shell-active .chat-area{background:radial-gradient(circle at 8% 0%,rgba(13,148,136,.07),transparent 28%),radial-gradient(circle at 92% 4%,rgba(59,130,246,.06),transparent 24%),var(--inbox-panel-bg)}[data-bs-theme=light] .tickets-layout.inbox-shell-active .chat-header,[data-bs-theme=light] .tickets-layout.inbox-shell-active .chat-tags-row,[data-bs-theme=light] .tickets-layout.inbox-shell-active .chat-thread-search-bar{border-bottom-color:var(--inbox-divider)!important;background:linear-gradient(90deg,rgba(13,148,136,.06),transparent 32%),#ffffffd1!important;box-shadow:inset 0 1px #ffffffb8,0 1px #0f172a17}[data-bs-theme=light] .tickets-layout.inbox-shell-active .chat-header-actions .action-icon-btn,[data-bs-theme=light] .tickets-layout.inbox-shell-active .header-dropdown .dropdown-toggle{border-color:#0f172a1c;background:linear-gradient(180deg,#fffffff5,#f8fafce6),#fff;color:#334155;box-shadow:inset 0 1px #ffffffe0,0 9px 20px #0f172a17}[data-bs-theme=light] .tickets-layout.inbox-shell-active .chat-header-actions .action-icon-btn:hover,[data-bs-theme=light] .tickets-layout.inbox-shell-active .header-dropdown .dropdown-toggle:hover,[data-bs-theme=light] .tickets-layout.inbox-shell-active .chat-header-actions .action-icon-btn.is-active,[data-bs-theme=light] .tickets-layout.inbox-shell-active .header-dropdown .dropdown-toggle.is-open{border-color:#0d948840;background:linear-gradient(180deg,#dcfce7fa,#f0fdf4eb),#fff;color:#0f172a;box-shadow:0 0 0 1px #0d948814,0 12px 24px #0f172a1a}[data-bs-theme=light] .tickets-layout.inbox-shell-active .header-dropdown .dropdown-menu,[data-bs-theme=light] .tickets-layout.inbox-shell-active .chat-header-more-menu,[data-bs-theme=light] .tickets-layout.inbox-shell-active .number-filter-menu{border-color:#0f172a1f;background:linear-gradient(180deg,#fffffffa,#f8fafcf5),#fff;box-shadow:0 22px 54px #0f172a29,inset 0 1px #ffffffe6}[data-bs-theme=light] .tickets-layout.inbox-shell-active .header-dropdown .dropdown-item,[data-bs-theme=light] .tickets-layout.inbox-shell-active .chat-header-more-menu .dropdown-item,[data-bs-theme=light] .tickets-layout.inbox-shell-active .number-filter-menu .dropdown-item{color:#475569!important}[data-bs-theme=light] .tickets-layout.inbox-shell-active .header-dropdown .dropdown-item:hover,[data-bs-theme=light] .tickets-layout.inbox-shell-active .header-dropdown .dropdown-item.active,[data-bs-theme=light] .tickets-layout.inbox-shell-active .chat-header-more-menu .dropdown-item:hover,[data-bs-theme=light] .tickets-layout.inbox-shell-active .chat-header-more-menu .dropdown-item.active,[data-bs-theme=light] .tickets-layout.inbox-shell-active .number-filter-menu .dropdown-item:hover{background:#0d94881c;color:#0f172a!important}[data-bs-theme=light] .tickets-layout.inbox-shell-active .message-actions-inline{border-color:#0f172a1a;background:#ffffffe0;box-shadow:0 8px 18px #0f172a1a,inset 0 1px #ffffffe6}[data-bs-theme=light] .tickets-layout.inbox-shell-active .message-action-btn{border-color:#0f172a14!important;background:#ffffffb8!important;color:#64748b!important}[data-bs-theme=light] .tickets-layout.inbox-shell-active .message-action-btn i{color:inherit!important}[data-bs-theme=light] .tickets-layout.inbox-shell-active .message-action-btn:hover{background:#0d94881a!important;color:#0f766e!important}[data-bs-theme=light] .message-reaction-popover.is-quick,[data-bs-theme=light] .message-reaction-popover.is-full{border-color:#0f172a1f;background:#fffffff5;box-shadow:0 18px 42px #0f172a29,inset 0 1px #ffffffe6}[data-bs-theme=light] .message-reaction-option:hover,[data-bs-theme=light] .message-reaction-option:focus-visible{background:#0d94881a}[data-bs-theme=light] .message-reaction-more-btn{border-left-color:#0f172a1f;color:#475569}[data-bs-theme=light] .tickets-layout.inbox-shell-active .message-action-btn.search:hover{background:#2563eb1a!important;color:#2563eb!important}[data-bs-theme=light] .tickets-layout.inbox-shell-active .message-action-btn.reply:hover{background:color-mix(in srgb,var(--finch-accent) 12%,transparent)!important;color:var(--finch-accent)!important}[data-bs-theme=light] .tickets-layout.inbox-shell-active .message-action-btn.macro:hover{background:#7c3aed1a!important;color:#7c3aed!important}[data-bs-theme=light] .tickets-layout.inbox-shell-active .message-action-btn.edit:hover{background:#f59e0b24!important;color:#b45309!important}[data-bs-theme=light] .tickets-layout.inbox-shell-active .handling-assignee-search .form-control{border-color:#0f172a1f;background:#fffffff0;color:#0f172a}[data-bs-theme=light] .tickets-layout.inbox-shell-active .chat-input-area{border-top-color:var(--inbox-divider);background:linear-gradient(180deg,rgba(13,148,136,.04),transparent 45%),#ffffffc2}[data-bs-theme=light] .tickets-layout.inbox-shell-active .chat-input-wrapper{border-color:var(--inbox-divider);background:linear-gradient(180deg,#fffffff5,#f8fafceb),#fff;box-shadow:0 18px 40px #0f172a14,inset 0 1px #ffffffdb}[data-bs-theme=light] .tickets-layout.inbox-shell-active .chat-input-wrapper.note-mode{border-color:#f59e0b3d;background:linear-gradient(180deg,#fff7edfa,#fffffff0),#fff}[data-bs-theme=light] .tickets-layout.inbox-shell-active .editing-message-banner{background:#f59e0b1f;border-left-color:#d97706}[data-bs-theme=light] .tickets-layout.inbox-shell-active .editing-message-label{color:#b45309}[data-bs-theme=light] .tickets-layout.inbox-shell-active .editing-message-preview,[data-bs-theme=light] .tickets-layout.inbox-shell-active .editing-message-cancel{color:#64748b}[data-bs-theme=light] .tickets-layout.inbox-shell-active .editing-message-cancel:hover{background:#0f172a0f;color:#0f172a}[data-bs-theme=light] .tickets-layout.inbox-shell-active .reply-type-selector{border-color:var(--inbox-divider);background:#f1f5f9e6}[data-bs-theme=light] .tickets-layout.inbox-shell-active .reply-type-btn{color:#64748b}[data-bs-theme=light] .tickets-layout.inbox-shell-active .reply-type-btn:hover{background:#0f172a0a;color:#0f172a}[data-bs-theme=light] .tickets-layout.inbox-shell-active .reply-type-btn.active{background:color-mix(in srgb,var(--finch-accent) 12%,transparent);color:var(--finch-accent);box-shadow:inset 0 0 0 1px #0d948829}[data-bs-theme=light] .tickets-layout.inbox-shell-active .chat-input-wrapper.note-mode .reply-type-btn.active{background:#f59e0b21;color:#b45309;box-shadow:inset 0 0 0 1px #f59e0b29}[data-bs-theme=light] .tickets-layout.inbox-shell-active .chat-composer-textarea::placeholder{color:#4755699e}[data-bs-theme=light] .tickets-layout.inbox-shell-active .chat-composer-textarea{background:transparent;color:#0f172a}[data-bs-theme=light] .tickets-layout.inbox-shell-active .composer-actions-row{border-top-color:var(--inbox-divider)}[data-bs-theme=light] .tickets-layout.inbox-shell-active .composer-icon-btn{color:#475569bd!important}[data-bs-theme=light] .tickets-layout.inbox-shell-active .composer-icon-btn:hover:not(:disabled){border-color:color-mix(in srgb,var(--finch-accent) 20%,transparent)!important;background:color-mix(in srgb,var(--finch-accent) 8%,transparent)!important;color:var(--finch-accent)!important}[data-bs-theme=light] .tickets-layout.inbox-shell-active .file-preview-area{border-bottom-color:var(--inbox-divider);background:linear-gradient(180deg,#fffffffa,#f8fafceb),#fff}[data-bs-theme=light] .tickets-layout.inbox-shell-active .file-preview-header{color:#475569}[data-bs-theme=light] .tickets-layout.inbox-shell-active .file-preview-clear-all{color:#64748b}[data-bs-theme=light] .tickets-layout.inbox-shell-active .file-preview-clear-all:hover{background:#ef44441a;color:#dc2626}[data-bs-theme=light] .tickets-layout.inbox-shell-active .file-preview-item{border:1px solid rgba(148,163,184,.22);background:#ffffffeb;box-shadow:0 8px 18px #0f172a0f}[data-bs-theme=light] .tickets-layout.inbox-shell-active .file-preview-image{background-color:#e2e8f0;color:#475569}[data-bs-theme=light] .tickets-layout.inbox-shell-active .file-preview-size,[data-bs-theme=light] .tickets-layout.inbox-shell-active .file-preview-remove{color:#64748b}[data-bs-theme=light] .tickets-layout.inbox-shell-active .file-preview-remove:hover{background:#ef44441a;color:#dc2626}[data-bs-theme=light] .tickets-layout.inbox-shell-active .chat-input-frozen{border-top:1px solid var(--inbox-divider);background:linear-gradient(180deg,#fffffffa,#f8fafcf0),#fff;color:#0f172a}[data-bs-theme=light] .tickets-layout.inbox-shell-active .chat-input-frozen h6{color:#0f172a}[data-bs-theme=light] .tickets-layout.inbox-shell-active .chat-input-frozen .text-secondary{color:#64748b!important}[data-bs-theme=light] .tickets-layout.inbox-shell-active [data-testid=chat-input-frozen-draft]{border-color:#94a3b847;background:#fffffff0;color:#0f172a;box-shadow:0 10px 24px #0f172a12}[data-bs-theme=light] .tickets-layout.inbox-shell-active [data-testid=chat-input-frozen-draft-copy]{border-color:#64748b47;color:#334155}[data-bs-theme=light] .tickets-layout.inbox-shell-active [data-testid=chat-input-frozen-draft-copy]:hover{border-color:#0d948852;background:#0d948814;color:#047857}[data-bs-theme=light] .tickets-layout.inbox-shell-active .ticket-detail-sidebar,[data-bs-theme=light] .tickets-layout.inbox-shell-active .ticket-detail-sidebar.open{background:radial-gradient(circle at 18% 0%,rgba(13,148,136,.07),transparent 30%),radial-gradient(circle at 100% 22%,rgba(59,130,246,.04),transparent 34%),var(--inbox-panel-bg)}[data-bs-theme=light] .tickets-layout.inbox-shell-active .ticket-detail-sidebar .detail-sidebar-header,[data-bs-theme=light] .tickets-layout.inbox-shell-active .ticket-detail-sidebar.open .detail-sidebar-header{border-bottom-color:var(--inbox-divider);background:radial-gradient(circle at 18% 0%,rgba(13,148,136,.07),transparent 38%),#ffffffd1}[data-bs-theme=light] .tickets-layout.inbox-shell-active .chat-messages{background:linear-gradient(#f7fafcdb,#f7fafcdb),radial-gradient(circle at 16px 16px,rgba(15,23,42,.045) 1px,transparent 1.5px);background-size:auto,22px 22px}[data-bs-theme=light] .tickets-layout.inbox-shell-active .message-bubble{border-color:var(--inbox-divider);background:#fff;color:var(--text-primary);box-shadow:0 10px 24px #0f172a14}[data-bs-theme=light] .tickets-layout.inbox-shell-active .outgoing .message-bubble{background:linear-gradient(135deg,#0d94882e,#14b8a61a);color:var(--text-primary)}.tickets-layout.inbox-shell-active [data-testid=bubble-status-tick] .text-info{color:#34b7f1!important}@media(max-width:991.98px){.tickets-layout.inbox-shell-active{gap:10px;padding:10px;background:var(--inbox-shell-bg)}.tickets-layout.inbox-shell-active .sidebar-menu{width:250px;min-width:250px;border-radius:0 18px 18px 0;box-shadow:22px 0 56px #00000061}.inbox-workspace{flex:1;width:100%;gap:10px}.inbox-conversation-panel{flex:0 0 318px;min-width:292px;margin-right:0;border-radius:16px}.inbox-chat-panel{border-radius:16px}.tickets-layout.inbox-shell-active .ticket-detail-sidebar{position:absolute;top:0;right:0;bottom:0;z-index:30;height:100%;opacity:0;pointer-events:none;transform:translate(16px);transition:opacity .18s ease,transform .18s ease}.tickets-layout.inbox-shell-active .ticket-detail-sidebar.open{width:min(360px,calc(100% - 22px));min-width:min(360px,calc(100% - 22px));margin-left:0;border-radius:16px;opacity:1;pointer-events:auto;transform:translate(0);box-shadow:0 28px 80px #0000006b}.mobile-sidebar-toggle{display:block}.sidebar-menu{position:absolute;left:0;top:0;height:100%;z-index:100;transform:translate(-100%);transition:transform .3s ease;width:250px;display:flex!important;border-right:1px solid var(--glass-border)}.sidebar-menu.open{transform:translate(0)}.sidebar-overlay{position:fixed;top:0;left:0;width:100%;height:100%;background:#00000080;z-index:90;display:none}.sidebar-overlay.active{display:block}.settings-mobile-topbar{display:flex!important}}@media(max-width:767.98px){.tickets-layout{flex-direction:column;position:relative;overflow:hidden;height:100dvh;height:calc(100vh - env(safe-area-inset-top) - env(safe-area-inset-bottom));padding-top:env(safe-area-inset-top);padding-bottom:env(safe-area-inset-bottom)}.tickets-layout.inbox-shell-active{gap:0;padding:0;background:var(--bg-primary)}.inbox-workspace,.inbox-conversation-panel,.inbox-chat-panel{display:contents}.tickets-layout.inbox-shell-active .conversation-list,.tickets-layout.inbox-shell-active .chat-area{border-radius:0;box-shadow:none}.tickets-layout.inbox-shell-active .conversation-items{gap:8px;padding:6px 9px 12px}.tickets-layout.inbox-shell-active .conversation-item{min-height:84px;border-radius:15px;padding:10px}.tickets-layout.inbox-shell-active .conversation-item--all-numbers{grid-template-columns:18px 40px minmax(0,1fr) 56px;padding:10px 10px 9px 8px}.tickets-layout.inbox-shell-active .conversation-allnumbers-meta-row{grid-template-columns:minmax(0,1fr) minmax(0,82px) 56px;column-gap:5px}.tickets-layout.inbox-shell-active .conversation-allnumbers-meta-row.has-no-account{grid-template-columns:minmax(0,1fr) 56px}.tickets-layout.inbox-shell-active .conversation-label-summary{max-width:56px;padding-inline:6px}.sidebar-brand{position:sticky;top:0;z-index:5;background:var(--bg-tertiary)}.conversation-list{width:100%;min-width:100%;height:100%;display:flex}.chat-area{position:absolute;top:0;left:0;width:100%;height:100%;background:#000;z-index:10;display:none;flex-direction:column}.chat-area-empty{display:none!important}.tickets-layout.mobile-chat-active .conversation-list{display:none}.tickets-layout.mobile-chat-active .chat-area{display:flex}.chat-back-btn{display:inline-flex!important}.chat-header-avatar{display:none!important}.ticket-detail-sidebar{position:absolute;top:0;right:0;height:100%;z-index:20;width:0;background:var(--bg-tertiary)}.ticket-detail-sidebar.open{width:100%;min-width:100%;border-left:none}.tickets-layout.inbox-shell-active .ticket-detail-sidebar.open{width:100%;min-width:100%;border-radius:0}.header-dropdown .dropdown-toggle span:not(.status-value):not(.priority-value){display:none}.header-dropdown .dropdown-toggle{padding:.3rem .5rem;font-size:.75rem}.header-dropdown .dropdown-toggle i{font-size:.85rem}.chat-header-actions{gap:.25rem}.tickets-layout.inbox-shell-active .chat-header{min-height:auto;align-items:center;padding:10px 12px}.tickets-layout.inbox-shell-active .chat-header-left{flex:1 1 auto;width:auto;gap:8px}.tickets-layout.inbox-shell-active .chat-header-info{min-width:0}.tickets-layout.inbox-shell-active .chat-header-title-row,.tickets-layout.inbox-shell-active .chat-header-subtitle-row{gap:5px}.tickets-layout.inbox-shell-active .chat-header-actions{width:auto;flex:0 0 auto;justify-content:flex-end;padding-left:0}.tickets-layout.inbox-shell-active .chat-header-actions .action-icon-btn{width:36px;min-height:36px}.chat-header-actions button{padding:.35rem;font-size:1rem}.chat-input-area{position:fixed;bottom:0;left:0;right:0;z-index:15;padding-bottom:calc(1rem + env(safe-area-inset-bottom))}.chat-messages{padding-bottom:150px}}.chat-back-btn{display:none;background:transparent;border:none;color:var(--text-primary);padding:8px;margin-right:8px;cursor:pointer}.email-layout-wrapper{display:flex;flex-direction:column;gap:1rem;padding:.5rem 0}.email-card{background:var(--bg-secondary);border-radius:12px;border:1px solid var(--glass-border);overflow:hidden;transition:box-shadow .2s ease}.email-card:hover{box-shadow:0 2px 12px #0003}.email-card-header{padding:1rem 1.25rem;border-bottom:1px solid var(--glass-border)}.email-card-meta{display:flex;align-items:center;gap:.75rem}.email-card-avatar{width:40px;height:40px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:.9rem;color:#fff;flex-shrink:0}.email-card-sender-info{flex:1;min-width:0}.email-card-sender-name{font-weight:600;font-size:.95rem;color:var(--text-primary)}.email-card-sender-address{font-size:.8rem;color:#ffffff80}.email-card-timestamp{font-size:.8rem;color:#ffffff80;white-space:nowrap;flex-shrink:0}.email-card-body{padding:1rem 1.25rem;font-size:.95rem;line-height:1.6;color:#ffffffd9;word-wrap:break-word;overflow-wrap:break-word;overflow:hidden;max-width:100%}.email-card-body iframe.email-html-frame{width:100%;border:none;min-height:60px;overflow:hidden;background:#fff;border-radius:4px}.email-card-attachments{padding:.75rem 1.25rem;border-top:1px solid rgba(255,255,255,.1)}.email-attachment-file{display:flex;align-items:center;gap:8px;padding:8px 12px;background:#ffffff0d;border-radius:8px;color:#fffc;text-decoration:none;border:1px solid rgba(255,255,255,.1);max-width:200px;transition:background .2s ease}.email-attachment-file:hover{background:#ffffff1a;color:#fff}.email-quoted-thread{display:none;border-left:3px solid rgba(255,255,255,.2);padding-left:1rem;margin-top:.75rem;color:#fff9;font-size:.9rem;line-height:1.5}.email-quoted-thread.expanded{display:block}.email-quote-toggle{display:inline-block;margin-top:.5rem;padding:2px 12px;border:1px solid rgba(255,255,255,.25);border-radius:12px;background:#ffffff14;color:#ffffff80;font-size:.8rem;cursor:pointer;letter-spacing:2px;-webkit-user-select:none;user-select:none;transition:background .2s,color .2s}.email-quote-toggle:hover{background:#ffffff26;color:#fffc}.email-quote-header{color:#ffffff80;font-size:.85rem;margin-top:.5rem;font-style:italic}.custom-radio{appearance:none;background-color:transparent;margin:0;font:inherit;color:currentColor;width:16px;height:16px;border:2px solid #ccc;border-radius:50%;display:inline-grid;place-content:center;cursor:pointer}.custom-radio:before{content:"";width:8px;height:8px;border-radius:50%;transform:scale(0);transition:.12s transform ease-in-out;background-color:#2bcaa0}.custom-radio:checked{border-color:#2bcaa0}.custom-radio:checked:before{transform:scale(1)}.filter-tabs div:hover{color:var(--bs-body-color);background-color:var(--bs-tertiary-bg);border-radius:4px}.sidebar-views-row{padding:.6rem 1.25rem;font-size:.875rem;background:transparent;border:0;color:var(--bs-body-color);text-align:left;text-decoration:none;cursor:pointer;transition:background-color .15s ease}.sidebar-views-row:hover:not(:disabled){background-color:var(--bs-tertiary-bg);color:var(--bs-body-color)}.sidebar-views-row:disabled{cursor:not-allowed}.sidebar-views-row.active{background:color-mix(in srgb,var(--finch-accent) 16%,transparent);color:var(--finch-accent);font-weight:600}.sidebar-views-row.active:hover:not(:disabled){background:color-mix(in srgb,var(--finch-accent) 20%,transparent);color:var(--finch-accent)}[data-bs-theme=light] .sidebar-views-row.active{background:color-mix(in srgb,var(--finch-accent) 10%,transparent);color:var(--finch-accent);font-weight:600}[data-bs-theme=light] .sidebar-views-row.active:hover:not(:disabled){background:color-mix(in srgb,var(--finch-accent) 14%,transparent);color:var(--finch-accent)}:root{--health-ok: var(--finch-accent);--health-error: #dc3545;--health-warning: #ffc107;--health-connecting: #4a90d9;--health-unknown: #6c757d;--staleness-fresh: var(--text-secondary, #6c757d);--staleness-warn-soft: var(--text-secondary, #6c757d);--staleness-warn: #b35900;--staleness-stale: #b30000;--inflight-pulse-bg: rgba(0, 0, 0, .04);--inflight-shake-bg: rgba(220, 53, 69, .15)}[data-bs-theme=dark]{--staleness-warn: #ffa500;--staleness-stale: #ff6b6b;--inflight-pulse-bg: rgba(255, 255, 255, .06);--inflight-shake-bg: rgba(220, 53, 69, .22)}.health-row{display:flex;flex-direction:column;gap:.15rem;min-width:0}.health-row-main{display:flex;align-items:center;gap:.5rem;min-width:0}.health-row-dot{flex-shrink:0;width:8px;height:8px;border-radius:50%;display:inline-block}.health-row-dot.health-state-ok{background-color:var(--health-ok)}.health-row-dot.health-state-error{background-color:var(--health-error)}.health-row-dot.health-state-warning{background-color:var(--health-warning)}.health-row-dot.health-state-unknown{background-color:var(--health-unknown)}.health-row-dot.health-state-connecting{background-color:var(--health-connecting);animation:health-connecting-pulse 1.4s ease-in-out infinite}@keyframes health-connecting-pulse{0%,to{opacity:1}50%{opacity:.4}}.health-row-message{flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.health-row-meta{display:flex;align-items:center;gap:.4rem;font-size:.78rem;padding-left:1rem;color:var(--staleness-fresh)}.health-row-meta.health-freshness-warn-soft{color:var(--staleness-warn-soft)}.health-row-meta.health-freshness-warn{color:var(--staleness-warn);font-weight:500}.health-row-meta.health-freshness-stale,.health-row-meta.health-freshness-unknown{color:var(--staleness-stale);font-weight:500}.health-row-info-icon{opacity:.6;cursor:help;font-size:.75rem}.health-row-info-icon:hover{opacity:1}.health-row-trailing{margin-left:auto}@media(prefers-reduced-motion:reduce){.health-row-dot.health-state-connecting{animation:none;opacity:.7}}.in-flight-pending{background-color:var(--inflight-pulse-bg)!important;transition:background-color .2s ease-out}[data-bs-theme=light] .tickets-layout.inbox-shell-active .conversation-item.active.unread,[data-bs-theme=light] .tickets-layout.inbox-shell-active .conversation-item.active.unread.in-flight-pending{background:#fffffffa!important;background-color:#fff!important;border-color:#94a3b847!important;box-shadow:0 12px 26px #0f172a14,inset 0 1px #ffffffd1}[data-bs-theme=light] .tickets-layout.inbox-shell-active .conversation-item.active.unread:before,[data-bs-theme=light] .tickets-layout.inbox-shell-active .conversation-item.active.unread.in-flight-pending:before{background:transparent;box-shadow:none}.in-flight-failure{animation:in-flight-shake-flash .6s ease-out}@keyframes in-flight-shake-flash{0%,to{transform:translate(0);background-color:transparent}20%{transform:translate(-2px);background-color:var(--inflight-shake-bg)}40%{transform:translate(2px)}60%{transform:translate(-1px)}80%{transform:translate(1px)}}@media(prefers-reduced-motion:reduce){.in-flight-pending{opacity:.85;background-color:transparent!important}.in-flight-failure{animation:none;background-color:var(--inflight-shake-bg)!important;transition:background-color .6s ease-out}}.auth-canvas{min-height:100vh;background:linear-gradient(180deg,var(--finch-shell) 0%,var(--finch-tint) 45%,var(--finch-bg) 100%);background-attachment:fixed;padding:12vh 16px 10vh;display:flex;flex-direction:column;align-items:center;--auth-space-wordmark-to-card: 48px;--auth-space-subtitle-to-field: 32px;--auth-space-field-row: 20px;--auth-space-field-to-cta: 24px;--auth-space-card-to-footer: 48px;--auth-space-card-to-anchor: 24px}[data-bs-theme=dark] .auth-canvas{background:linear-gradient(180deg,var(--finch-shell) 0%,var(--finch-bg) 55%,var(--finch-surface) 100%);background-attachment:fixed}.auth-brand{display:flex;align-items:center;gap:14px;margin:0 0 var(--auth-space-wordmark-to-card, 40px)}.auth-brand-mark{width:44px;height:44px;display:block;flex-shrink:0}.auth-wordmark{font:700 30px/36px var(--finch-font-body);letter-spacing:-.02em;color:var(--finch-ink);margin:0}[data-bs-theme=dark] .auth-wordmark{color:var(--finch-ink)}.auth-card{background:var(--finch-surface);border-radius:var(--finch-radius-card);border:none;padding:40px;width:100%;max-width:440px;box-shadow:var(--finch-shadow-soft)}[data-bs-theme=dark] .auth-card{background:var(--finch-surface);box-shadow:var(--finch-shadow-soft)}.auth-card-heading{font:420 26px/32px var(--finch-font-display);letter-spacing:-.01em;text-wrap:balance;color:var(--finch-ink);margin:0 0 4px}.auth-card-subtitle{font:400 14px/20px var(--finch-font-body);color:var(--finch-ink-soft);margin:0 0 var(--auth-space-subtitle-to-field, 28px)}[data-bs-theme=dark] .auth-card-heading{color:var(--finch-ink)}[data-bs-theme=dark] .auth-card-subtitle{color:var(--finch-ink-soft)}.auth-btn-primary{background:var(--finch-accent);color:var(--finch-on-accent);text-decoration:none;display:flex;align-items:center;justify-content:center;height:50px;padding:0 24px;border:0;border-radius:var(--finch-radius-pill);font:600 15px/1 var(--finch-font-body);letter-spacing:-.005em;width:100%;transition:background .16s var(--finch-ease),transform .2s var(--finch-ease),box-shadow .2s var(--finch-ease)}.auth-btn-primary:hover:not(:disabled){background:var(--finch-accent-strong);transform:translateY(-2px);box-shadow:var(--finch-shadow-pop)}.auth-btn-primary:disabled{opacity:.5;cursor:not-allowed}[data-bs-theme=dark] .auth-btn-primary{background:var(--finch-accent);color:var(--finch-on-accent)}[data-bs-theme=dark] .auth-btn-primary:hover:not(:disabled){background:var(--finch-accent-strong)}.auth-card .auth-btn-primary,[data-bs-theme=dark] .auth-card .auth-btn-primary{color:var(--finch-on-accent)}.auth-btn-accent{background:var(--finch-mint);color:var(--finch-sea-ink);height:50px;padding:0 24px;border:0;border-radius:var(--finch-radius-pill);font:600 15px/1 var(--finch-font-body);letter-spacing:-.005em;width:100%;transition:background .12s ease}.auth-btn-accent:hover:not(:disabled){background:#2fbd8a}.auth-btn-accent:disabled{opacity:.5;cursor:not-allowed}.auth-btn-ghost{background:transparent;color:var(--finch-ink);border:1px solid var(--finch-line);border-radius:var(--finch-radius-control);height:50px;padding:0 16px;font:600 15px/1 var(--finch-font-body);width:100%;text-align:left;display:flex;align-items:center;justify-content:space-between;transition:background .12s ease,border-color .12s ease}.auth-btn-ghost:hover:not(:disabled){background:var(--finch-tint);border-color:var(--finch-line-strong)}.auth-btn-ghost:disabled{opacity:.6;cursor:not-allowed}[data-bs-theme=dark] .auth-btn-ghost{border-color:var(--finch-line);color:var(--finch-ink)}[data-bs-theme=dark] .auth-btn-ghost:hover:not(:disabled){background:var(--finch-tint);border-color:var(--finch-line-strong)}.auth-btn-ghost.is-error{border-color:#fecaca;color:#b91c1c}[data-bs-theme=dark] .auth-btn-ghost.is-error{border-color:#dc262666;color:#fca5a5}.auth-banner-warning{background:#fef3c7;border:1px solid #fcd34d;color:#78350f;border-radius:6px;padding:10px 12px;font:500 13px/18px var(--finch-font-body);display:flex;gap:8px;align-items:flex-start;margin-bottom:var(--auth-space-field-row, 20px)}[data-bs-theme=dark] .auth-banner-warning{background:#fcd34d14;border-color:#fcd34d4d;color:#fcd34d}.auth-error-region:not(:empty){background:#fef2f2;border:1px solid #fecaca;color:#b91c1c;border-radius:6px;padding:8px 12px;font:500 13px/18px var(--finch-font-body);margin-bottom:var(--auth-space-field-row, 16px)}[data-bs-theme=dark] .auth-error-region:not(:empty){background:#dc262614;border-color:#dc262666;color:#fca5a5}.auth-legal-footer{margin-top:var(--auth-space-card-to-footer, 24px);text-align:center;font:400 13px/18px var(--finch-font-body);color:var(--finch-ink-soft)}.auth-legal-footer a{color:var(--finch-ink-soft);text-decoration:none;margin:0 8px;transition:color .12s ease}.auth-legal-footer a:hover{color:var(--finch-accent)}[data-bs-theme=dark] .auth-legal-footer,[data-bs-theme=dark] .auth-legal-footer a{color:var(--finch-ink-soft)}[data-bs-theme=dark] .auth-legal-footer a:hover{color:var(--finch-ink)}.auth-card .form-control{height:44px;border-radius:var(--finch-radius-control);border:1px solid var(--finch-line);font-size:14px;padding:0 12px}.auth-card .form-control:focus{border-color:var(--finch-accent);box-shadow:0 0 0 3px #0f6c7324}[data-bs-theme=dark] .auth-card .form-control{background:var(--finch-bg);border-color:var(--finch-line);color:var(--finch-ink)}[data-bs-theme=dark] .auth-card .form-control:focus{border-color:var(--finch-accent);box-shadow:0 0 0 3px #4cc9d033}.auth-card .form-label{font:500 13px/18px var(--finch-font-body);color:var(--finch-ink);margin-bottom:6px}[data-bs-theme=dark] .auth-card .form-label{color:var(--finch-ink)}.auth-card a{color:var(--finch-accent)}[data-bs-theme=dark] .auth-card a{color:var(--finch-ink)}.auth-card .auth-field{margin-bottom:var(--auth-space-field-row, 16px)}.auth-card .auth-field--last{margin-bottom:var(--auth-space-field-to-cta, 16px)}.auth-card-footer-link{margin-top:var(--auth-space-card-to-anchor, 16px);text-align:center;font:400 13px/18px var(--finch-font-body);color:var(--finch-ink-soft)}.auth-card-footer-link a{color:var(--finch-accent);text-decoration:none}.auth-card-footer-link a:hover{text-decoration:underline}[data-bs-theme=dark] .auth-card-footer-link{color:var(--finch-ink-soft)}[data-bs-theme=dark] .auth-card-footer-link a{color:var(--finch-ink)}.auth-canvas--signup{position:relative;box-sizing:border-box;justify-content:center;min-height:100vh;overflow-x:hidden;overflow-y:auto;padding:28px 24px;background:linear-gradient(rgba(10,122,114,.035) 1px,transparent 1px),linear-gradient(90deg,rgba(10,122,114,.035) 1px,transparent 1px),linear-gradient(118deg,var(--finch-bg) 0%,var(--finch-mint-wash) 46%,var(--finch-tint) 100%);background-size:42px 42px,42px 42px,auto;--auth-space-wordmark-to-card: 12px;--auth-space-subtitle-to-field: 14px;--auth-space-field-row: 10px;--auth-space-field-to-cta: 12px;--auth-space-card-to-footer: 8px;--auth-space-card-to-anchor: 12px}.auth-canvas--signup:before,.auth-canvas--signup:after{content:"";position:absolute;inset:0;pointer-events:none}.auth-canvas--signup:before{background:linear-gradient(100deg,transparent 0 20%,rgba(67,211,159,.16) 20% 21%,transparent 21% 100%),linear-gradient(78deg,transparent 0 53%,rgba(15,108,115,.12) 53% 54%,transparent 54% 100%),linear-gradient(112deg,transparent 0 72%,rgba(67,211,159,.1) 72% 73%,transparent 73% 100%);opacity:.65}.auth-canvas--signup:after{background:linear-gradient(180deg,#fff0,#ffffffd1)}.auth-split-layout{position:relative;z-index:1;width:min(1180px,100%);display:grid;grid-template-columns:minmax(0,1fr) 480px;gap:72px;align-items:center}.auth-split-main{min-width:0;display:flex;flex-direction:column;align-items:stretch}.auth-canvas--signup .auth-brand{width:100%;max-width:none;justify-content:flex-start;margin-bottom:var(--auth-space-wordmark-to-card, 18px)}.auth-canvas--signup .auth-brand-mark{width:28px;height:28px}.auth-canvas--signup .auth-wordmark{font-size:24px;line-height:28px}.signup-value-panel{width:min(590px,100%);color:var(--finch-ink)}.signup-value-copy{max-width:580px}.signup-value-eyebrow{display:inline-flex;align-items:center;gap:8px;margin:0 0 12px;color:var(--finch-sea);font:700 13px/18px var(--finch-font-body);letter-spacing:0;text-transform:none}.signup-value-eyebrow:before{content:"";width:10px;height:10px;border-radius:2px;background:var(--finch-mint)}.signup-value-heading{margin:0;max-width:560px;color:var(--finch-ink);font:400 47px/1.08 var(--finch-font-display);letter-spacing:-.01em;text-wrap:balance}.signup-value-subtitle{max-width:540px;margin:18px 0 0;color:var(--finch-ink-soft);font:450 18px/29px var(--finch-font-body)}.signup-trust-row,.signup-channel-row{display:flex;flex-wrap:wrap;gap:8px}.signup-trust-row{margin-top:22px}.signup-channel-row{margin-top:12px}.signup-trust-row span,.signup-channel-row span{display:inline-flex;align-items:center;min-height:28px;border-radius:999px;padding:5px 10px;font:750 12px/16px var(--finch-font-body)}.signup-trust-row span{border:1px solid rgba(7,120,111,.18);background:#ffffffc2;color:var(--finch-sea-deep)}.signup-channel-row span{border:1px solid rgba(15,108,115,.16);background:#e5f8f0b8;color:var(--finch-sea-deep)}.signup-product-scene{margin-top:28px}.signup-browser{border:1px solid rgba(9,52,58,.14);border-radius:12px;overflow:hidden;background:var(--finch-surface);box-shadow:var(--finch-shadow-frame)}.signup-browser-bar{display:flex;align-items:center;gap:6px;padding:10px 14px;border-bottom:1px solid var(--finch-line);background:var(--finch-tint)}.signup-browser-bar i{width:9px;height:9px;border-radius:50%;background:var(--finch-line)}.signup-browser-bar i:first-child{background:#f3b0a5}.signup-browser-bar i:nth-child(2){background:#f6d8a0}.signup-browser-bar i:nth-child(3){background:#a9e3c5}.signup-browser-bar span{margin-left:10px;font:500 11.5px/1 var(--finch-font-body);color:var(--finch-ink-soft);background:var(--finch-surface);border-radius:6px;padding:4px 12px}.signup-browser img{display:block;width:100%;height:auto}.signup-value-list{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px;margin-top:18px}.signup-value-item{min-height:84px;border:1px solid rgba(8,60,70,.11);border-radius:8px;padding:14px;background:#ffffffb8;box-shadow:0 14px 30px #1f434c14}.signup-value-item strong{display:block;color:var(--finch-ink);font:850 16px/20px var(--finch-font-body)}.signup-value-item span{display:block;margin-top:6px;color:var(--finch-ink-soft);font:550 12px/17px var(--finch-font-body)}.auth-card--signup{width:100%;max-width:480px;border:1px solid rgba(8,60,70,.12);border-radius:8px;padding:24px;background:#fffffff0;box-shadow:0 28px 80px #1f434c2e}.auth-card--signup .auth-card-heading{font-size:26px;line-height:32px;margin-bottom:4px;color:var(--finch-ink)}.auth-card--signup .auth-card-subtitle{color:var(--finch-ink-soft);font-size:13px;line-height:18px;margin-bottom:var(--auth-space-subtitle-to-field, 16px)}.signup-form-section{border:1px solid rgba(8,60,70,.1);border-radius:8px;padding:12px;margin-bottom:10px;background:#fbfdfd}.signup-form-section-header{display:flex;justify-content:space-between;gap:12px;align-items:baseline;margin-bottom:10px}.signup-form-section-header span{color:var(--finch-ink);font:850 13px/18px var(--finch-font-body)}.signup-form-section-header small{color:var(--finch-ink-soft);font:650 11px/15px var(--finch-font-body);text-align:right}.auth-card--signup .form-control{height:38px;border-color:#083c4629;border-radius:var(--finch-radius-control);font-size:13px;padding:0 10px;background:#fff}.auth-card--signup .form-control:focus{border-color:var(--finch-accent);box-shadow:0 0 0 3px #0f6c7324}.auth-card--signup .form-label{color:var(--finch-ink-soft);font-size:12px;line-height:16px;margin-bottom:4px}.auth-card--signup .auth-field{margin-bottom:var(--auth-space-field-row, 10px)}.signup-form-section .auth-field:last-child{margin-bottom:0}.auth-card--signup .auth-field--last{margin-bottom:var(--auth-space-field-to-cta, 12px)}.signup-field-grid{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:10px}.signup-field-grid--workspace{grid-template-columns:minmax(0,1.2fr) minmax(0,.8fr)}.signup-password-requirements ul{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:2px 8px;margin-top:6px!important;font-size:10.5px!important;line-height:13px}.signup-password-requirements li{display:flex;align-items:center;margin-bottom:0!important}.signup-password-requirements .bi{font-size:10px;margin-right:5px!important}.auth-card--signup .form-check{display:flex;align-items:flex-start;gap:7px}.auth-card--signup .form-check-input{flex:0 0 auto;margin-top:.18rem;margin-left:0}.auth-card--signup .form-check-label{color:var(--finch-ink-soft);font-size:11.5px;line-height:16px}.auth-card--signup .auth-btn-primary{height:44px;border-radius:var(--finch-radius-pill);background:var(--finch-accent);color:var(--finch-on-accent);font-size:14px;font-weight:700;box-shadow:0 14px 28px #0f6c7338}.auth-card--signup .auth-btn-primary:hover:not(:disabled){background:var(--finch-accent-strong);transform:translateY(-1px)}.auth-card--signup .auth-btn-primary:disabled{background:#9aa9ae;color:#fff;box-shadow:none}.auth-card--signup .auth-card-footer-link{margin-top:var(--auth-space-card-to-anchor, 12px);color:var(--finch-ink-soft);font-size:13px}.auth-card--signup .auth-card-footer-link a,.auth-card--signup a{color:var(--finch-ink)}.auth-canvas--signup .auth-legal-footer{margin-top:var(--auth-space-card-to-footer, 8px);font-size:12px;line-height:16px}@media(max-width:1180px){.auth-split-layout{grid-template-columns:minmax(0,1fr) 460px;gap:42px}.signup-value-heading{font-size:40px}}@media(max-width:1023.98px){.auth-canvas--signup{justify-content:flex-start;min-height:100vh;padding:32px 16px}.auth-split-layout{display:block;width:min(480px,100%);margin:0 auto}.auth-split-aside{display:none}.auth-canvas--signup .auth-brand{justify-content:center;margin-inline:auto}}@media(max-width:520px){.auth-card--signup{padding:20px}.signup-field-grid,.signup-field-grid--workspace,.signup-password-requirements ul{grid-template-columns:1fr}.signup-form-section-header{display:block}.signup-form-section-header small{display:block;margin-top:2px;text-align:left}}.tickets-layout.inbox-shell-active{--inbox-list-width-increase: 76px;--inbox-list-card-height-increase: 19px;--inbox-shell-gap: 14px;--inbox-shell-padding: 14px;--inbox-panel-radius: 18px;--inbox-sidebar-width: 264px;--inbox-sidebar-padding: 12px;--inbox-list-basis: calc(360px + var(--inbox-list-width-increase));--inbox-list-min: calc(320px + var(--inbox-list-width-increase));--inbox-list-max: calc(390px + var(--inbox-list-width-increase));--inbox-detail-width: 304px;--inbox-header-min-height: 78px;--inbox-header-padding-y: 14px;--inbox-header-padding-x: 16px;--inbox-header-gap: 12px;--inbox-header-avatar-size: 44px;--inbox-header-name-font: 1rem;--inbox-header-subtitle-font: .78rem;--inbox-header-action-gap: 8px;--inbox-header-control-height: 38px;--inbox-header-icon-size: 40px;--inbox-header-status-width: 104px;--inbox-header-priority-width: 114px;--inbox-header-chip-font: .75rem;--inbox-list-card-padding: 10px;--inbox-list-card-min-height: calc(86px + var(--inbox-list-card-height-increase));--inbox-list-avatar-size: 40px;--inbox-list-search-height: 42px}@media(min-width:992px){.tickets-layout.inbox-shell-active{gap:var(--inbox-shell-gap);padding:var(--inbox-shell-padding)}.tickets-layout.inbox-shell-active .inbox-panel,.tickets-layout.inbox-shell-active .sidebar-menu,.tickets-layout.inbox-shell-active .ticket-detail-sidebar,.tickets-layout.inbox-shell-active .ticket-detail-sidebar.open{border-radius:var(--inbox-panel-radius)}.tickets-layout.inbox-shell-active .sidebar-menu{width:var(--inbox-sidebar-width);min-width:var(--inbox-sidebar-width);padding:var(--inbox-sidebar-padding)}.tickets-layout.inbox-shell-active .inbox-conversation-panel{flex:0 0 var(--inbox-list-basis);min-width:var(--inbox-list-min);max-width:var(--inbox-list-max);margin-right:var(--inbox-shell-gap)}.tickets-layout.inbox-shell-active .conversation-toolbar{margin:var(--inbox-sidebar-padding) var(--inbox-sidebar-padding) 6px;padding:calc(var(--inbox-sidebar-padding) - 2px);border-radius:calc(var(--inbox-panel-radius) - 2px)}.tickets-layout.inbox-shell-active .conversation-search input{height:var(--inbox-list-search-height)}.tickets-layout.inbox-shell-active .conversation-item{min-height:var(--inbox-list-card-min-height);padding:var(--inbox-list-card-padding)}.tickets-layout.inbox-shell-active .conversation-avatar{width:var(--inbox-list-avatar-size);height:var(--inbox-list-avatar-size)}.tickets-layout.inbox-shell-active .chat-header{display:flex;min-height:var(--inbox-header-min-height);align-items:center;gap:var(--inbox-header-gap);padding:var(--inbox-header-padding-y) var(--inbox-header-padding-x)}.tickets-layout.inbox-shell-active .chat-header-left{flex:1 1 auto;min-width:0;gap:var(--inbox-header-gap);overflow:hidden}.tickets-layout.inbox-shell-active .chat-header-avatar{width:var(--inbox-header-avatar-size);height:var(--inbox-header-avatar-size);flex:0 0 var(--inbox-header-avatar-size)}.tickets-layout.inbox-shell-active .chat-header-info{min-width:0;padding-right:0}.tickets-layout.inbox-shell-active .chat-header-title-row{gap:6px}.tickets-layout.inbox-shell-active .chat-header-name{flex:0 1 auto;max-width:min(100%,280px);font-size:var(--inbox-header-name-font)}.tickets-layout.inbox-shell-active .chat-header-subtitle{font-size:var(--inbox-header-subtitle-font)}.tickets-layout.inbox-shell-active .chat-header-window-row{flex:0 1 auto;min-width:0;overflow:hidden}.tickets-layout.inbox-shell-active .chat-header-actions{display:flex;flex:0 1 auto;width:auto;max-width:min(100%,560px);align-items:center;justify-content:flex-end;gap:var(--inbox-header-action-gap)!important;padding-left:0;flex-wrap:nowrap}.tickets-layout.inbox-shell-active .chat-header .sla-chip-expanded{min-height:calc(var(--inbox-header-control-height) - 14px);padding:0 8px;font-size:var(--inbox-header-chip-font)}.tickets-layout.inbox-shell-active .chat-header-actions .action-icon-btn,.tickets-layout.inbox-shell-active .header-dropdown .dropdown-toggle{min-height:var(--inbox-header-control-height);height:var(--inbox-header-control-height);border-radius:11px}.tickets-layout.inbox-shell-active .chat-header-actions .action-icon-btn,.tickets-layout.inbox-shell-active .chat-header-more{width:var(--inbox-header-icon-size);max-width:var(--inbox-header-icon-size)}.tickets-layout.inbox-shell-active .chat-header-more .action-icon-btn{width:100%;max-width:100%}.tickets-layout.inbox-shell-active .header-status-control .dropdown-toggle{min-width:var(--inbox-header-status-width)}.tickets-layout.inbox-shell-active .header-priority-control .dropdown-toggle{min-width:var(--inbox-header-priority-width)}.tickets-layout.inbox-shell-active .header-assignee-control .dropdown-toggle.avatar-only,.tickets-layout.inbox-shell-active .header-assignee-control .dropdown-toggle.icon-only{width:var(--inbox-header-control-height);min-width:var(--inbox-header-control-height)}}@media(max-width:1799.98px)and (min-width:992px){.tickets-layout.inbox-shell-active{--inbox-shell-gap: 10px;--inbox-shell-padding: 10px;--inbox-panel-radius: 14px;--inbox-sidebar-width: 236px;--inbox-sidebar-padding: 10px;--inbox-list-basis: clamp(380px, calc(23vw + var(--inbox-list-width-increase)), 412px);--inbox-list-min: calc(292px + var(--inbox-list-width-increase));--inbox-list-max: calc(350px + var(--inbox-list-width-increase));--inbox-detail-width: min(340px, calc(100% - 24px) );--inbox-header-min-height: 70px;--inbox-header-padding-y: 10px;--inbox-header-padding-x: 12px;--inbox-header-gap: 8px;--inbox-header-avatar-size: 38px;--inbox-header-name-font: .95rem;--inbox-header-subtitle-font: .72rem;--inbox-header-action-gap: 6px;--inbox-header-control-height: 34px;--inbox-header-icon-size: 34px;--inbox-header-status-width: 88px;--inbox-header-priority-width: 94px;--inbox-header-chip-font: .68rem;--inbox-list-card-padding: 9px;--inbox-list-card-min-height: calc(82px + var(--inbox-list-card-height-increase));--inbox-list-avatar-size: 38px;--inbox-list-search-height: 38px}.tickets-layout.inbox-shell-active .chat-header-left{flex:1 1 220px;min-width:220px}.tickets-layout.inbox-shell-active .chat-header-name{max-width:190px}.tickets-layout.inbox-shell-active .chat-header-actions{flex:0 1 auto;max-width:calc(100% - 232px)}.tickets-layout.inbox-shell-active .chat-window-category{max-width:96px;overflow:hidden;text-overflow:ellipsis}.tickets-layout.inbox-shell-active .status-value,.tickets-layout.inbox-shell-active .priority-value{max-width:58px;overflow:hidden;text-overflow:ellipsis}.tickets-layout.inbox-shell-active .chat-messages{padding:16px 24px 20px}.tickets-layout.inbox-shell-active .chat-input-area{padding:10px 14px 14px}.tickets-layout.inbox-shell-active .detail-profile-card{margin:10px;padding:11px;border-radius:14px}.tickets-layout.inbox-shell-active .detail-tabs{gap:.35rem}.tickets-layout.inbox-shell-active .detail-tab{min-height:34px;padding:.4rem .68rem;font-size:.84rem}}@media(min-width:1800px){.tickets-layout.inbox-shell-active .ticket-detail-sidebar,.tickets-layout.inbox-shell-active .ticket-detail-sidebar.open{position:static;flex:0 0 var(--inbox-detail-width);width:var(--inbox-detail-width);min-width:var(--inbox-detail-width);height:auto;margin-left:var(--inbox-shell-gap);opacity:1;pointer-events:auto;transform:none}.tickets-layout.inbox-shell-active .chat-header-actions .chat-detail-sidebar-toggle{display:none!important}}@media(max-width:1799.98px)and (min-width:992px){.tickets-layout.inbox-shell-active .ticket-detail-sidebar{position:absolute;top:0;right:0;bottom:0;z-index:40;flex:0 0 var(--inbox-detail-width);width:var(--inbox-detail-width);min-width:min(340px,calc(100% - 24px));height:100%;margin-left:0;opacity:0;pointer-events:none;transform:translate(0);visibility:hidden;transition:opacity .18s ease,transform .18s ease,visibility 0s linear .18s}.tickets-layout.inbox-shell-active .ticket-detail-sidebar.open{width:var(--inbox-detail-width);min-width:min(340px,calc(100% - 24px));margin-left:0;opacity:1;pointer-events:auto;transform:translate(0);visibility:visible;transition:opacity .18s ease,transform .18s ease;box-shadow:0 28px 80px #0f172a38,var(--inbox-panel-shadow)}.tickets-layout.inbox-shell-active .ticket-detail-sidebar.open:before{content:"";position:absolute;inset:0 auto 0 -18px;width:18px;background:linear-gradient(90deg,transparent,rgba(15,23,42,.14));pointer-events:none}.tickets-layout.inbox-shell-active .ticket-detail-sidebar.open .detail-close-btn,.tickets-layout.inbox-shell-active .chat-header-actions .chat-detail-sidebar-toggle{display:inline-flex!important}}@media(min-width:992px){.tickets-layout.inbox-shell-active.inbox-detail-auto-compact .ticket-detail-sidebar{position:absolute;top:0;right:0;bottom:0;z-index:40;flex:0 0 var(--inbox-detail-width);width:var(--inbox-detail-width);min-width:min(340px,calc(100% - 24px));height:100%;margin-left:0;opacity:0;pointer-events:none;transform:translate(0);visibility:hidden;transition:opacity .18s ease,transform .18s ease,visibility 0s linear .18s}.tickets-layout.inbox-shell-active.inbox-detail-auto-compact .ticket-detail-sidebar.open{width:var(--inbox-detail-width);min-width:min(340px,calc(100% - 24px));margin-left:0;opacity:1;pointer-events:auto;transform:translate(0);visibility:visible;transition:opacity .18s ease,transform .18s ease;box-shadow:0 28px 80px #0f172a38,var(--inbox-panel-shadow)}.tickets-layout.inbox-shell-active.inbox-detail-auto-compact .ticket-detail-sidebar.open:before{content:"";position:absolute;inset:0 auto 0 -18px;width:18px;background:linear-gradient(90deg,transparent,rgba(15,23,42,.14));pointer-events:none}.tickets-layout.inbox-shell-active.inbox-detail-auto-compact .ticket-detail-sidebar.open .detail-close-btn,.tickets-layout.inbox-shell-active.inbox-detail-auto-compact .chat-header-actions .chat-detail-sidebar-toggle{display:inline-flex!important}}@media(max-width:1366px)and (min-width:992px){.tickets-layout.inbox-shell-active{--inbox-sidebar-width: 224px;--inbox-list-basis: calc(304px + var(--inbox-list-width-increase));--inbox-list-min: calc(286px + var(--inbox-list-width-increase));--inbox-header-status-width: 82px;--inbox-header-priority-width: 88px}.tickets-layout.inbox-shell-active .chat-header-left{min-width:196px;flex-basis:196px}.tickets-layout.inbox-shell-active .chat-header-actions{max-width:calc(100% - 204px)}.tickets-layout.inbox-shell-active .chat-header .sla-chip-expanded .sla-chip-icon{display:none}}:root{--bs-body-font-family: var(--finch-font-body)}:root,[data-bs-theme=light]{--bs-primary: #0f6c73;--bs-primary-rgb: 15, 108, 115;--bs-link-color: #0f6c73;--bs-link-color-rgb: 15, 108, 115;--bs-link-hover-color: #0b4a51;--bs-link-hover-color-rgb: 11, 74, 81;--bs-focus-ring-color: rgba(15, 108, 115, .25)}[data-bs-theme=dark]{--bs-primary: #4cc9d0;--bs-primary-rgb: 76, 201, 208;--bs-link-color: #4cc9d0;--bs-link-color-rgb: 76, 201, 208;--bs-link-hover-color: #79dbe0;--bs-link-hover-color-rgb: 121, 219, 224;--bs-focus-ring-color: rgba(76, 201, 208, .3)}.btn-primary{--bs-btn-bg: var(--finch-accent);--bs-btn-border-color: var(--finch-accent);--bs-btn-color: var(--finch-on-accent);--bs-btn-hover-bg: var(--finch-accent-strong);--bs-btn-hover-border-color: var(--finch-accent-strong);--bs-btn-hover-color: var(--finch-on-accent);--bs-btn-active-bg: var(--finch-accent-strong);--bs-btn-active-border-color: var(--finch-accent-strong);--bs-btn-active-color: var(--finch-on-accent);--bs-btn-disabled-bg: var(--finch-accent);--bs-btn-disabled-border-color: var(--finch-accent);--bs-btn-disabled-color: var(--finch-on-accent);--bs-btn-focus-shadow-rgb: 15, 108, 115}[data-bs-theme=dark] .btn-primary{--bs-btn-focus-shadow-rgb: 76, 201, 208}.btn i,[data-bs-theme=light] .btn i,[data-bs-theme=dark] .btn i{color:inherit!important}.btn-outline-primary{--bs-btn-color: var(--finch-accent);--bs-btn-border-color: var(--finch-accent);--bs-btn-hover-bg: var(--finch-accent);--bs-btn-hover-border-color: var(--finch-accent);--bs-btn-hover-color: var(--finch-on-accent);--bs-btn-active-bg: var(--finch-accent-strong);--bs-btn-active-border-color: var(--finch-accent-strong);--bs-btn-active-color: var(--finch-on-accent);--bs-btn-focus-shadow-rgb: 15, 108, 115}[data-bs-theme=dark] .btn-outline-primary{--bs-btn-focus-shadow-rgb: 76, 201, 208}.form-control:focus,.form-select:focus{border-color:var(--finch-accent);box-shadow:0 0 0 .25rem var(--bs-focus-ring-color)}.form-check-input:checked{background-color:var(--finch-accent);border-color:var(--finch-accent)}.form-check-input:focus{border-color:var(--finch-accent);box-shadow:0 0 0 .25rem var(--bs-focus-ring-color)}.nav-pills{--bs-nav-pills-link-active-bg: var(--finch-accent);--bs-nav-pills-link-active-color: var(--finch-on-accent)}.sidebar-compose-button,.tickets-layout.inbox-shell-active .sidebar-compose-button{border-radius:var(--finch-radius-pill)}.surface-title,.settings-home-header h1{font-family:var(--finch-font-display);font-size:1.7rem;font-weight:420;letter-spacing:-.01em;text-wrap:balance;color:var(--finch-ink)}select.form-select,select.form-select::picker(select){appearance:base-select}select.form-select::picker-icon{display:none}select.form-select::picker(select){margin-top:4px;padding:6px;background:var(--finch-surface);border:1px solid var(--finch-line);border-radius:12px;box-shadow:var(--finch-shadow-pop)}select.form-select option{padding:7px 10px;border-radius:8px;background:transparent;color:var(--finch-ink-body);font-size:.875rem}select.form-select option:hover,select.form-select option:focus{background:var(--finch-tint);color:var(--finch-ink)}select.form-select option:checked{background:color-mix(in srgb,var(--finch-accent) 10%,transparent);color:var(--finch-ink);font-weight:600}select.form-select option::checkmark{color:var(--finch-accent)}.finch-combobox{position:relative}.finch-combobox-input{padding-right:2rem}.finch-combobox-caret{position:absolute;right:.65rem;top:50%;translate:0 -50%;pointer-events:none;font-size:.8rem;color:var(--finch-ink-soft)}.finch-combobox-input:disabled+.finch-combobox-caret{opacity:.5}.finch-combobox-menu{position:absolute;top:calc(100% + 4px);left:0;right:0;z-index:1000;margin:0;max-height:280px;overflow-y:auto;padding:6px;list-style:none;background:var(--finch-surface);border:1px solid var(--finch-line);border-radius:12px;box-shadow:var(--finch-shadow-pop)}.finch-combobox-option{display:flex;align-items:center;justify-content:space-between;gap:.5rem;padding:7px 10px;border-radius:8px;color:var(--finch-ink-body);font-size:.875rem;cursor:pointer}.finch-combobox-option.highlighted{background:var(--finch-tint);color:var(--finch-ink)}.finch-combobox-option.selected{background:color-mix(in srgb,var(--finch-accent) 10%,transparent);color:var(--finch-ink);font-weight:600}.finch-combobox-option.selected.highlighted{background:color-mix(in srgb,var(--finch-accent) 16%,transparent)}.finch-combobox-check{color:var(--finch-accent);font-size:.9rem}.finch-combobox-empty{padding:10px;color:var(--finch-ink-soft);font-size:.85rem}@keyframes finch-pop-in{0%{opacity:0;transform:translateY(-2px) scale(.98)}}.kebab-dropdown--portal,.action-menu-dropdown--portal{transform-origin:top right;animation:finch-pop-in .14s cubic-bezier(.16,1,.3,1)}.finch-combobox-menu{transform-origin:top left;animation:finch-pop-in .14s cubic-bezier(.16,1,.3,1)}@media(prefers-reduced-motion:reduce){.kebab-dropdown--portal,.action-menu-dropdown--portal,.finch-combobox-menu{animation:none}}.public-docs{min-height:100vh;background:linear-gradient(180deg,var(--finch-shell) 0%,var(--finch-bg) 320px);font-family:var(--finch-font-body);color:var(--finch-ink-body)}.public-docs h1{font-family:var(--finch-font-display);font-weight:420;font-size:2.1rem;letter-spacing:-.01em;color:var(--finch-ink);text-wrap:balance}.public-docs h2,.public-docs h3,.public-docs h4,.public-docs h5,.public-docs strong{color:var(--finch-ink)}.public-docs .h5{font-family:var(--finch-font-body)}.public-docs a{color:var(--finch-accent)}.public-docs a:hover{color:var(--finch-accent-strong)}.public-docs .text-body-secondary,.public-docs .text-secondary{color:var(--finch-ink-soft)!important}.public-docs .text-body{color:var(--finch-ink)!important}.public-docs .border-bottom,.public-docs .border-top{border-color:var(--finch-line)!important}.public-docs .docs-header{padding:10px 0 18px;margin-bottom:clamp(24px,4vw,40px);border-bottom:1px solid var(--finch-line)}.public-docs .docs-brand{display:inline-flex;align-items:center;gap:10px;font-weight:700;font-size:19px;color:var(--finch-ink);text-decoration:none}.public-docs .docs-brand:hover{color:var(--finch-ink)}.public-docs .docs-brand img{width:30px;height:30px}.public-docs .docs-back{border-radius:var(--finch-radius-pill)!important;font-size:14.5px;font-weight:600;padding:8px 18px}.public-docs .docs-title{font-size:clamp(2rem,4vw,2.4rem);margin-bottom:10px}.public-docs .docs-footer{display:flex;flex-wrap:wrap;gap:14px 22px;align-items:center;justify-content:space-between;margin-top:clamp(40px,6vw,64px);padding:22px 0 10px;border-top:1px solid var(--finch-line);font-size:14px;color:var(--finch-ink-soft)}.public-docs .docs-footer-links{display:flex;flex-wrap:wrap;gap:18px}.public-docs .docs-footer a{color:var(--finch-ink-soft);text-decoration:none}.public-docs .docs-footer a:hover{color:var(--finch-accent-strong)}.public-docs .btn-outline-secondary{background:var(--finch-surface);border-color:var(--finch-line);color:var(--finch-ink);border-radius:var(--finch-radius-control);transition:border-color .16s var(--finch-ease),color .16s var(--finch-ease),background-color .16s var(--finch-ease)}.public-docs .btn-outline-secondary:hover{background:var(--finch-tint);border-color:var(--finch-accent);color:var(--finch-accent-strong)}.public-docs .nav-tabs{display:inline-flex;gap:4px;padding:4px;background:var(--finch-tint);border:1px solid var(--finch-line);border-radius:var(--finch-radius-pill)}.public-docs .nav-tabs .nav-item{display:flex}[data-bs-theme] .public-docs .nav-tabs .nav-link{color:var(--finch-ink-soft)!important;border:0!important;border-radius:var(--finch-radius-pill)!important;background:transparent!important;font-size:14.5px;font-weight:500;padding:8px 18px;transition:color .16s var(--finch-ease),background-color .16s var(--finch-ease)}[data-bs-theme] .public-docs .nav-tabs .nav-link:hover{color:var(--finch-ink)!important}[data-bs-theme] .public-docs .nav-tabs .nav-link.active{color:var(--finch-accent-strong)!important;background:var(--finch-surface)!important;box-shadow:0 1px 4px #0b4a5124;font-weight:600}.public-docs p,.public-docs li{text-wrap:pretty}.sla-chip{display:inline-flex;align-items:center;gap:.25rem;padding:.125rem .5rem;border-radius:9999px;font-size:.75rem;font-weight:500;line-height:1.25;white-space:nowrap;border:1px solid transparent;vertical-align:middle}.sla-chip-compact{font-size:.6875rem;padding:.0625rem .375rem}.sla-chip-expanded{font-size:.8125rem;padding:.1875rem .625rem}.sla-chip-icon{font-size:.875em;line-height:1}.sla-chip-label{font-variant-numeric:tabular-nums}.sla-chip-policy{font-size:.6875em;font-weight:700;padding:0 .25rem;border-radius:.25rem;background-color:#ffffff40;letter-spacing:.025em}.sla-chip-ok{background-color:#22c55e1f;color:#15803d;border-color:#22c55e40}[data-bs-theme=dark] .sla-chip-ok{background-color:#22c55e2e;color:#86efac;border-color:#22c55e4d}.sla-chip-warning{background-color:#f59e0b26;color:#b45309;border-color:#f59e0b4d}[data-bs-theme=dark] .sla-chip-warning{background-color:#f59e0b38;color:#fcd34d;border-color:#f59e0b59}.sla-chip-urgent{background-color:#ef444426;color:#b91c1c;border-color:#ef44444d}[data-bs-theme=dark] .sla-chip-urgent{background-color:#ef444438;color:#fca5a5;border-color:#ef444459}.sla-chip-breached{background-color:#ef44444d;color:#7f1d1d;border-color:#ef44448c;font-weight:600}[data-bs-theme=dark] 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.connections-container{width:100%;margin:0 auto}.teams-management-page .connections-container{display:flex;width:100%;flex-direction:column;gap:.95rem;margin:0}.teams-summary-grid{display:grid;overflow:hidden;grid-template-columns:repeat(4,minmax(0,1fr));border:1px solid var(--finch-line, var(--bs-border-color));border-radius:var(--finch-radius-card, 8px);background:var(--finch-surface, var(--bs-body-bg));box-shadow:var(--finch-shadow-soft, 0 10px 28px rgba(15, 23, 42, .05))}.teams-summary-card{display:flex;min-height:96px;flex-direction:column;justify-content:center;padding:1rem 1.25rem;box-shadow:-1px 0 0 var(--finch-line, var(--bs-border-color)),0 -1px 0 var(--finch-line, var(--bs-border-color))}.teams-summary-card strong{color:var(--finch-ink, var(--bs-emphasis-color));font-size:1.45rem;font-weight:650;font-variant-numeric:tabular-nums;line-height:1.15}.teams-summary-card span:last-child{color:var(--finch-ink-soft, var(--bs-secondary-color));font-size:.8rem}.teams-summary-label{margin-bottom:.3rem;color:var(--finch-ink-soft, var(--bs-secondary-color));font-size:.8rem;font-weight:600}.teams-workspace-card{border:1px solid var(--finch-line, var(--bs-border-color));border-radius:var(--finch-radius-card, 8px);background:var(--finch-surface, var(--bs-body-bg));padding:1rem;box-shadow:var(--finch-shadow-soft, 0 10px 28px rgba(15, 23, 42, .05))}.teams-management-page .teams-toolbar{display:flex;align-items:center;justify-content:space-between;gap:1rem;border-bottom:1px solid var(--bs-border-color);margin-bottom:1rem}.teams-management-page .teams-tabs{margin-bottom:0;border-bottom:0}.teams-management-page .teams-section-header{align-items:flex-end;margin-bottom:1rem}.teams-management-page .teams-search{width:min(340px,100%);max-width:none;margin-bottom:0}.teams-loading-state{display:grid;min-height:220px;place-items:center;color:var(--bs-secondary-color)}.teams-loading-state p{margin:.75rem 0 0}.teams-tabs{display:flex;gap:0;margin-bottom:1.25rem;border-bottom:1px solid var(--bs-border-color)}.teams-tab{position:relative;padding:.7rem 1.1rem;border:0;background:transparent;color:var(--bs-secondary-color);font-size:.9rem;cursor:pointer;transition:color .15s ease}.teams-tab:hover,.teams-tab.active{color:var(--bs-emphasis-color)}.teams-tab.active{font-weight:700}.teams-tab.active:after{content:"";position:absolute;right:0;bottom:-1px;left:0;height:2px;border-radius:2px 2px 0 0;background:var(--finch-accent)}.teams-section-header{display:flex;align-items:flex-start;justify-content:space-between;gap:1rem;margin-bottom:1.25rem}.teams-section-header h3,.teams-section-header h4{margin:0 0 .25rem;font-weight:700;color:var(--bs-emphasis-color);letter-spacing:0}.teams-section-header h3{font-size:1.35rem}.teams-section-header h4{font-size:1rem}.teams-section-header p{max-width:68ch;margin:0;color:var(--bs-secondary-color);font-size:.9rem;line-height:1.5}.btn-add-team{display:inline-flex;align-items:center;gap:.45rem;white-space:nowrap}.teams-seat-limit-alert{display:flex;align-items:center;justify-content:space-between;gap:1rem;margin:0 0 1rem;border:1px solid rgba(234,179,8,.45);border-radius:8px;background:#eab3081f;color:var(--bs-emphasis-color);padding:.8rem .95rem}.teams-seat-limit-alert div{display:grid;gap:.2rem}.teams-seat-limit-alert strong{font-size:.92rem}.teams-seat-limit-alert span{color:var(--bs-secondary-color);font-size:.84rem}.teams-seat-limit-alert a{color:var(--bs-emphasis-color);font-size:.84rem;font-weight:700;white-space:nowrap}.teams-search{position:relative;max-width:340px;margin-bottom:1rem}.teams-search i{position:absolute;top:50%;left:12px;transform:translateY(-50%);color:var(--bs-secondary-color);font-size:.9rem}.teams-search input{width:100%;padding:.5rem .75rem .5rem 2.25rem;border:1px solid var(--finch-line, var(--bs-border-color));border-radius:var(--finch-radius-control, 8px);background:var(--finch-surface, var(--bs-body-bg));color:var(--bs-body-color);font-size:.875rem}.teams-search input::placeholder{color:var(--bs-secondary-color)}.teams-search input:focus{outline:0;border-color:var(--finch-accent);box-shadow:0 0 0 3px color-mix(in srgb,var(--finch-accent) 18%,transparent)}.user-info{display:flex;align-items:center;gap:.75rem}.user-identity{display:flex;min-width:0;flex-direction:column;gap:.12rem}.user-avatar{display:flex;width:36px;height:36px;flex-shrink:0;align-items:center;justify-content:center;border-radius:50%;color:#fff;font-size:.85rem;font-weight:700}.user-avatar img{width:100%;height:100%;border-radius:50%;object-fit:cover}.user-name{color:var(--bs-emphasis-color);font-size:.9rem;font-weight:700}.user-username,.team-contact-cell{color:var(--bs-secondary-color);font-size:.8rem}.team-access-pill{display:inline-flex;align-items:center;min-height:1.45rem;border:1px solid var(--finch-line);border-radius:999px;background:var(--finch-tint);color:var(--finch-ink-soft);padding:.18rem .55rem;font-size:.74rem;font-weight:700}.role-badge{display:inline-flex;align-items:center;min-height:1.45rem;padding:.18rem .55rem;border:1px solid var(--bs-border-color);border-radius:999px;background:var(--bs-tertiary-bg);color:var(--bs-secondary-color);font-size:.74rem;font-weight:700;line-height:1.1}.role-badge.owner{border-color:#f59e0b59;background:#f59e0b24;color:#b76e00}.role-badge.admin,.role-badge.accented{border-color:color-mix(in srgb,var(--finch-accent) 30%,transparent);background:color-mix(in srgb,var(--finch-accent) 10%,transparent);color:var(--finch-accent-strong)}.role-badge.agent,.role-badge.custom{border-color:var(--bs-border-color);background:var(--bs-tertiary-bg);color:var(--bs-secondary-color)}.status-active{color:var(--finch-ink-soft, var(--bs-secondary-color));font-weight:600}.status-active:before{content:"";display:inline-block;width:7px;height:7px;margin-right:.4rem;border-radius:50%;background:var(--finch-status-open);vertical-align:1px}.status-inactive{color:var(--bs-secondary-color)}.status-pending{color:#b7791f;font-weight:700}.status-expired{color:#ea580c;font-weight:700}.status-revoked{color:var(--bs-secondary-color);font-style:italic}.team-members-list{display:flex;flex-direction:column;gap:.5rem}.team-member-item{display:flex;align-items:center;gap:.5rem}.team-member-avatar{display:flex;width:28px;height:28px;flex-shrink:0;align-items:center;justify-content:center;border-radius:50%;color:#fff;font-size:.7rem;font-weight:700}.team-member-avatar img{width:100%;height:100%;border-radius:50%;object-fit:cover}.team-member-name{color:var(--bs-body-color);font-size:.85rem}.teams-card-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(300px,1fr));gap:1rem;align-items:stretch}.team-card,.teams-empty-card{border:1px solid var(--finch-line, var(--bs-border-color));border-radius:var(--finch-radius-card, 8px);background:var(--finch-surface, var(--bs-body-bg));color:var(--bs-body-color);box-shadow:var(--finch-shadow-soft, 0 12px 30px rgba(15, 23, 42, .08))}.teams-management-page .team-card,.teams-management-page .teams-empty-card{background:var(--finch-surface, var(--bs-body-bg));box-shadow:none}.team-card{display:flex;min-height:220px;flex-direction:column;padding:1rem}.teams-empty-card{grid-column:1 / -1;padding:2rem;text-align:center}.team-card-header{display:flex;align-items:flex-start;justify-content:space-between;gap:.75rem}.team-card-heading{min-width:0}.team-card-title-row{display:flex;min-width:0;flex-wrap:wrap;align-items:center;gap:.45rem}.team-card-title-row h4{overflow:hidden;margin:0;color:var(--bs-emphasis-color);font-size:1rem;font-weight:800;letter-spacing:0;text-overflow:ellipsis}.team-card-heading p{margin:.3rem 0 0;color:var(--bs-secondary-color);font-size:.82rem;line-height:1.4}.team-card-badge{display:inline-flex;align-items:center;min-height:1.35rem;padding:.12rem .5rem;border:1px solid color-mix(in srgb,var(--finch-accent) 30%,transparent);border-radius:999px;background:color-mix(in srgb,var(--finch-accent) 10%,transparent);color:var(--finch-accent-strong);font-size:.68rem;font-weight:800;line-height:1}.team-card-stats{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:.65rem;margin-top:1rem}.team-card-stat{display:flex;min-width:0;flex-direction:column;gap:.15rem;padding:.75rem;border:1px solid var(--bs-border-color);border-radius:12px;background:var(--bs-tertiary-bg)}.team-card-stat-value{color:var(--bs-emphasis-color);font-size:1.35rem;font-weight:800;line-height:1}.team-card-stat-label{color:var(--bs-secondary-color);font-size:.76rem;font-weight:700}.team-card-members{display:flex;min-height:38px;align-items:center;margin-top:1rem}.team-avatar-stack{display:flex;align-items:center}.team-avatar-stack-item{display:inline-flex;margin-left:-.45rem;border-radius:999px}.team-avatar-stack-item:first-child{margin-left:0}.team-avatar-stack-item .team-member-avatar{border:2px solid var(--bs-body-bg);box-shadow:0 6px 14px #0f172a2e}.team-avatar-overflow{display:inline-flex;width:30px;height:30px;margin-left:-.35rem;align-items:center;justify-content:center;border:2px solid var(--bs-body-bg);border-radius:999px;background:var(--bs-emphasis-color);color:var(--bs-body-bg);font-size:.72rem;font-weight:800;box-shadow:0 6px 14px #0f172a2e}.team-card-empty-member{color:var(--bs-secondary-color);font-size:.82rem;font-style:italic}.team-card-footer{display:flex;align-items:center;justify-content:space-between;gap:.75rem;margin-top:auto;padding-top:1rem;border-top:1px solid var(--bs-border-color)}.team-card-meta{display:inline-flex;min-width:0;align-items:center;gap:.4rem;color:var(--bs-secondary-color);font-size:.78rem;font-weight:700}.team-card-meta i{color:var(--finch-accent)}.team-card-manage{display:inline-flex;min-height:2rem;align-items:center;justify-content:center;padding:.35rem .75rem;border:1px solid color-mix(in srgb,var(--finch-accent) 34%,transparent);border-radius:var(--finch-radius-control, 8px);background:color-mix(in srgb,var(--finch-accent) 10%,transparent);color:var(--finch-accent-strong);font-size:.8rem;font-weight:800;line-height:1.1;cursor:pointer;transition:background-color .15s ease,border-color .15s ease,color .15s ease}.team-card-manage:hover{border-color:var(--finch-accent);background:color-mix(in srgb,var(--finch-accent) 18%,transparent);color:var(--finch-accent-strong)}.action-menu-wrapper{position:relative}.action-menu-btn{display:flex;width:2rem;height:2rem;align-items:center;justify-content:center;border:1px solid transparent;border-radius:var(--finch-radius-control, 8px);background:transparent;color:var(--bs-secondary-color);cursor:pointer;transition:background-color .15s ease,border-color .15s ease,color .15s ease}.action-menu-btn:hover{border-color:var(--finch-line);background:var(--finch-tint);color:var(--finch-ink)}.action-menu-dropdown{position:absolute;top:calc(100% + .25rem);right:0;z-index:100;min-width:170px;padding:6px;border:1px solid var(--finch-line);border-radius:12px;background:var(--finch-surface);box-shadow:var(--finch-shadow-pop)}.action-menu-dropdown--portal{position:fixed;right:auto;z-index:1060}.action-menu-item{display:flex;width:100%;align-items:center;gap:.5rem;padding:.55rem .75rem;border:0;background:transparent;color:var(--bs-body-color);font-size:.85rem;text-align:left;cursor:pointer;transition:background-color .15s ease,color .15s ease}.action-menu-item:hover{border-radius:8px;background:var(--finch-tint);color:var(--finch-ink)}.action-menu-item.danger{color:var(--bs-danger)}.action-menu-item.danger:hover{background:#dc35451a;color:var(--bs-danger)}.teams-modal-backdrop{position:fixed;inset:0;z-index:1060;display:flex;align-items:center;justify-content:center;padding:1rem;background:#0f172a8f}.teams-modal-dialog{display:flex;width:100%;max-width:480px;max-height:90vh;flex-direction:column;overflow:hidden;border:1px solid var(--finch-line, var(--bs-border-color));border-radius:var(--finch-radius-card, 8px);background:var(--finch-surface, var(--bs-body-bg));color:var(--bs-body-color);box-shadow:var(--finch-shadow-pop, 0 22px 60px rgba(15, 23, 42, .22))}.teams-modal-header{display:flex;align-items:center;justify-content:space-between;gap:1rem;padding:1rem 1.25rem;border-bottom:1px solid var(--bs-border-color)}.teams-modal-header h5{margin:0;color:var(--bs-emphasis-color);font-size:1rem;font-weight:700}.teams-modal-body{flex:1;overflow-y:auto;padding:1.25rem}.teams-modal-body .form-control,.teams-modal-body .form-select{border-color:var(--bs-border-color);border-radius:8px;background:var(--bs-body-bg);color:var(--bs-body-color)}.teams-modal-body .form-control:focus,.teams-modal-body .form-select:focus{border-color:var(--finch-accent);background:var(--bs-body-bg);color:var(--bs-body-color);box-shadow:0 0 0 3px color-mix(in srgb,var(--finch-accent) 18%,transparent)}.teams-modal-body .form-label{color:var(--bs-emphasis-color);font-size:.875rem;font-weight:700}.teams-modal-body .form-select option{background:var(--bs-body-bg);color:var(--bs-body-color)}.teams-modal-footer{display:flex;justify-content:flex-end;gap:.5rem;padding:1rem 1.25rem;border-top:1px solid var(--bs-border-color)}.member-checkbox-list{display:flex;max-height:220px;flex-direction:column;gap:.45rem;overflow-y:auto;padding:.55rem;border:1px solid var(--finch-line, var(--bs-border-color));border-radius:var(--finch-radius-control, 8px);background:var(--finch-tint, var(--bs-tertiary-bg))}.member-checkbox-item{display:flex;align-items:center;gap:.55rem;padding:.45rem .55rem;border-radius:7px;color:var(--bs-body-color);cursor:pointer;transition:background-color .15s ease}.member-checkbox-item:hover{background:var(--bs-body-bg)}.member-checkbox-item input[type=checkbox]{accent-color:var(--finch-accent)}[data-bs-theme=dark] .role-badge.owner{color:#ffd166}[data-bs-theme=dark] .status-pending{color:#facc15}[data-bs-theme=dark] .status-expired{color:#fb923c}[data-bs-theme=light] .teams-table-container th,[data-bs-theme=light] .teams-table-container td,[data-bs-theme=light] .teams-modal-header,[data-bs-theme=light] .teams-modal-footer{border-color:#0f172a1f}[data-bs-theme=light] .teams-table-container tbody tr:hover td{background:#0f172a09}@media(max-width:1080px){.teams-summary-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:720px){.teams-summary-grid{grid-template-columns:1fr}.teams-management-page .teams-toolbar,.teams-section-header{flex-direction:column;align-items:stretch}.btn-add-team{width:100%;justify-content:center}.teams-seat-limit-alert{align-items:flex-start;flex-direction:column}.teams-search{max-width:none}.teams-card-grid{grid-template-columns:1fr}.team-card-footer{align-items:stretch;flex-direction:column}.team-card-manage{width:100%}}.agent-status-summary{display:flex;align-items:center;gap:.5rem;margin-bottom:1rem;color:var(--finch-ink-body, var(--bs-body-color));font-size:.9rem}.agent-status-summary-dot{width:.5rem;height:.5rem;flex-shrink:0;border-radius:50%;background:var(--finch-status-open);box-shadow:0 0 0 .125rem color-mix(in srgb,var(--finch-status-open) 25%,transparent)}.agent-status-list{overscroll-behavior:contain;overflow-anchor:none}.agent-status-table th.sortable{cursor:pointer;-webkit-user-select:none;user-select:none}.agent-status-table th.sortable:hover{color:rgb(var(--bs-link-color-rgb, 13, 110, 253))}.agent-status-table th[aria-sort=ascending]:after{content:" ↓";opacity:.6}.agent-status-avatar,.agent-status-avatar-placeholder{width:32px;height:32px;border-radius:50%;flex-shrink:0}.agent-status-avatar{object-fit:cover}.agent-status-avatar-placeholder{display:inline-flex;align-items:center;justify-content:center;background-color:#6c757d2e;color:#fff;font-size:.8rem;font-weight:600}.agent-status-chip{display:inline-flex;align-items:center;gap:.375rem;padding:.1875rem .625rem;border-radius:9999px;font-size:.8125rem;font-weight:500;line-height:1.25;border:1px solid transparent}.agent-status-dot{display:inline-block;width:.5rem;height:.5rem;border-radius:50%;flex-shrink:0}.agent-status-chip-online{background-color:#22c55e1f;color:#15803d;border-color:#22c55e40}.agent-status-chip-online .agent-status-dot{background-color:#22c55e;box-shadow:0 0 0 .125rem #22c55e40}[data-bs-theme=dark] .agent-status-chip-online{background-color:#22c55e2e;color:#86efac;border-color:#22c55e4d}.agent-status-chip-away{background-color:#4a90d91f;color:#2b629e;border-color:#4a90d947}.agent-status-chip-away .agent-status-dot{background-color:#4a90d9}[data-bs-theme=dark] .agent-status-chip-away{background-color:#4a90d92e;color:#9ec8f0;border-color:#4a90d952}.agent-status-chip-offline{background-color:var(--finch-tint);color:var(--finch-ink-soft);border-color:var(--finch-line)}.agent-status-chip-offline .agent-status-dot{background-color:var(--finch-ink-faint)}.agent-status-chip-offline-manual{background-color:#f4b9422e;color:#92640a;border-color:#f4b94266}.agent-status-chip-offline-manual .agent-status-dot{background-color:#f4b942;box-shadow:0 0 0 .125rem #f4b94240}[data-bs-theme=dark] .agent-status-chip-offline-manual{background-color:#f4b94233;color:#fadc96;border-color:#f4b9426b}.contact-session-badge{display:inline-block;padding:.2rem .6rem;border:1px solid var(--finch-line);border-radius:999px;font-size:.75rem;font-weight:600;background:var(--finch-tint);color:var(--finch-ink-soft)}.contacts-pagination{display:flex;align-items:center;justify-content:center;gap:1rem;padding:1rem;border-top:1px solid var(--glass-border)}.contacts-pagination-info{font-size:.85rem;color:#ffffff80}.contacts-pagination button{background:#ffffff0d;border:1px solid var(--glass-border);color:#ffffffb3;padding:.4rem .85rem;border-radius:6px;font-size:.8rem;cursor:pointer;transition:all .2s ease}.contacts-pagination button:hover:not(:disabled){background:#ffffff1a;color:#fff}.contacts-pagination 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